What are the responsibilities and job description for the Front Desk Receptionist position at Lisenby Physical Therapy?
Job Overview
We are seeking a motivated and organized individual who is friendly and personable to manage the day to day front desk operations at our physical therapy clinic. This role supports both the therapists and patients seen in our office and serves a support role to the billing specialist. This position holds a vital role to the smooth operation of our clinic. If you are detail oriented, thrive on organization, and get a thrill out of effectively multitasking, please contact us for this position! This job is full time with benefits! Hours are M-F, 8:30-5:30.
Duties
- Greet and welcome patients in a warm and friendly manner.
- Manage aspects of patient scheduling from start to finish with excellent communication with the patient, referral source, and the therapist utilizing computer systems and processes in place.
- Seamless communication with our billing/insurance specialist regarding any insurance or financial needs of the patients.
- Assist with ordering supplies and managing stock items.
- uties such as filing, data entry, and managing office supplies.
- Assist with office management tasks to ensure smooth daily operations.
- Provide information about services offered and address client inquiries effectively.
- Maintain confidentiality of sensitive information in accordance with HIPPA and company policies.
Requirements
- Previous experience as a receptionist/medical office receptionist is preferred but not required.
- Proficiency in using office equipment, phone/texting systems, and computer software.
- Ability to effectively manage multiple priorities and multitask with strong organizational skills.
- Must be a good communicator with excellent people skills.
- A customer-service focused attitude with a commitment to providing high-quality service.
Thank you for your interest in joining us! We hope you will enjoy creating a positive first impression for our clients while supporting the overall efficiency of our office operations!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $16 - $18