Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Overview
The Director of the Project Management Office will establish and lead the Project Manager Office, integrating Lean principles to enhance project efficiency and effectiveness. This role involves developing PMO processes, mentoring project managers, and ensuring projects align with strategic objectives. This individual must be fluent in both spoken and written English, prefer bilingual in Spanish.
Essential Job Functions & Responsibilities
PMO Development and Leadership
- Establish and manage the PMO, defining the structure, standards and processes
- Develop and implement PMO policies and procedures to ensure project consistency and quality
- Identify and Implement a PMO maturity model by reviewing our current state and maturity level, and then selecting an appropriate model that aligns with our goals and industry
- Oversee the selection and implementation of project management tools and software
Project Management and Process Specialist Oversight :
Assemble and lead a diverse team of Project Managers, Process Engineers, and Process Improvement Specialists ensuring the team is implementing effective strategies that align with the company’s short-term and long-term strategic goalsResponsible for supporting hiring, training, onboarding, and support for all team members to ensure high performanceTrain and coach team members, team leaders, and team trainers on Lean methodologiesFacilitate team meetings and 1 : 1’s with team members to foster a culture of collaboration, accountability and continuous learningAccountable for facilitating skip-level meetings with indirect reports to support with developing and improving processesMonitor project progress, ensuring adherence to timelines, budgets, and quality standardsFacilitate regular project review meetings and provide status updates to senior managementDevelop and maintain project dashboards and scorecards to provide visibility into project performanceLean Methodology Integration :
Apply Lean principles to streamline project management processes and eliminate wasteConduct process evaluations and implement improvements to enhance efficiencyImplement and ensure a robust change management process, ensuring that Project Managers are documenting, evaluating and approving any changes or potential risks to project scope, timeline, or resourcesStakeholder Engagement :
Collaborate with department leaders to align projects with organizational objectivesWork with Project Managers and teams to develop risk mitigation strategies and contingency plansAddress and resolve project-related issues and conflictsManage stakeholder expectations and ensure effective communication throughout the project life cycleProcess Improvement & Best Practices
Standardize and continuously improve project management methodologies, tools, and practices across the FirmFoster a culture of continuous improvement by gathering and facilitating feedback from project teams and stakeholders to refine processes and enhance project deliveryRegularly assess and adjust PMO strategies, in collaboration with leadership, to address changing business needs and market conditionsEssential Skills, Knowledge & Abilities
Proven experience in both establishing and leading a PMOStrong understanding of project management methodologies and principlesExpertise in Lean principles and their application in project managementExcellent leadership, organizational, and communication skillsAbility to oversee multiple projects and priorities simultaneouslyProficiency in project management software and toolsStrong problem-solving and analytical skills, with the ability to assess complex situations and develop actionable plansAbility to make data-driven decisions, balancing the needs of stakeholders, risks, and the overall strategic direction of the FirmMinimum Qualifications
Bachelor’s degree in Business, Management, Engineering or related fieldPMP certification requiredExperience building and managing a successful PMOLean Six Sigma Black Belt preferredMinimum 15 years experience in project management, with at least 7 years in a leadership role within a PMO
