Intake Assistant Manager

Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.      

The Intake Assistant Manager is responsible for helping the location manager with the day-to-day operations of the office. They support the Intake team to reach their full potential and ensure a red-carpet experience for each client in their office.  

Essential Job Functions & Responsibilities  

• Develop a business plan that covers sales, revenue, and expense controls for the local office 

• Ensure office open and close checklists are completed daily  

• Oversee office personnel – Intake Office Coordinators and Intake Specialists  

• Motivate, and advise a team of Intake Specialists  

• Side by side selling with Intake Specialists 

• Ensuring that all employees take their appropriate breaks and lunches   

• Help track sales goals, reporting results, and overseeing the activities and performance of the sales team  

• Help develop the sales team through motivation, counseling, and product knowledge education 

• Travel to other offices to offer support as needed 

Essential Skills, Knowledge & Abilities  

• Work requires the ability to work and thrive in a fast-paced, high-energy, growth environment 

• Work requires the ability to embrace and align with the firm’s core values 

• Excellent verbal and written communication skills particularly in a leadership position 

• Positive attitude  

• Excellent time management skills with proven ability to meet deadlines and time manage themselves and others, including ability to prioritize tasks and to delegate when appropriate  

• Impeccable organizational skills and attention to detail  

• Strong analytical and problem-solving skills  

• Enjoy working in a fast-paced, results driven environment  

• Proficient with Microsoft Office Suite and DropBox  

Minimum Qualifications  

• Bachelor’s Degree in Business Management or Political Science. Four or more years of experience may substitute for a degree 

• Two years prior work experience leading a team in a similar field  

• Bilingual (Spanish/English)