What are the responsibilities and job description for the Aesthetics Patient Care Coordinator position at Lisse Aesthetics?
Overview
We are looking for a personable, organized, and detail-oriented Patient Coordinator to join our team. As the first point of contact, you will play a vital role in creating a welcoming experience for our clients, managing communications, and supporting daily administrative operations. If you’re passionate about aesthetics, wellness, and providing top-notch customer service, this is the perfect opportunity for you!
Responsibilities
- Greet and assist clients, ensuring a warm and professional experience.
- Schedule appointments and manage communications via phone, email, and social media.
- Maintain and update patient records while ensuring confidentiality.
- Nurture leads generated through advertising campaigns, guiding them through inquiry and consultation process
- Assist with social media management, including content creation and responding to inquiries.
- Process payments, manage billing, and provide information about services and procedures
- Support front desk operations, including check-in/out, inventory management, and supply stocking.
- Educate patients on aesthetics and wellness services and treatment options
- Provide administrative support to providers
- Assist in managing office supplies and maintaining a clean, organized workspace.
Qualifications
- 1 year of customer service experience, ideally in a med spa or similar setting.
- Flexible schedule, including availability for two Saturdays per month.
- Strong communication skills and proficiency with social media (Instagram, Facebook, TikTok).
- Organized, detail-oriented, and capable of multitasking
- Warm, professional demeanor with a passion for aesthetics and client care.
- Proficient in Microsoft Office; experience with EMR systems is a plus.
- Knowledge of HIPAA regulations and patient confidentiality standards.
- Bilingual candidates are a plus
About us:
Lisse Aesthetics is a boutique med spa dedicated to enhancing confidence and well-being through personalized care and natural-looking results. Our focus is on providing a professional, client-centered experience in a welcoming and rejuvenating environment. At Lisse Aesthetics, we’re committed to excellence, artistry, and helping our clients feel radiant inside and out
Job Types: Part-time, Contract
Expected hours: 15 – 20 per week
Schedule:
- Rotating shift
- Rotating weekends
Ability to Commute:
- Dallas, TX 75231 (Required)
Ability to Relocate:
- Dallas, TX 75231: Relocate before starting work (Required)
Work Location: In person