What are the responsibilities and job description for the Solutions Architect- Marketing Cloud Personalization (MCP) position at List Engage?
We’ve been forging digital transformation through the lens of Salesforce for 20 years for 3,000 customers across the globe. We are a Salesforce Ventures-backed, Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud.
We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role:
The MCP Solutions Architect will be responsible for working in a multi-channel, cross-cloud Salesforce environment and needs to have a strong overall background in data architecture, integrations, and consulting skills.
Duties & Responsibilities:
Help customers realize and execute on a 1:1 marketing vision that unifies a customer’s experience on the Web, Mobile App, and Email
Drive conversations with our customer’s Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as System Integrations, Performance, Development Process, and Application Governance
Contribute to a program vision while advising and articulating program/project strategies for enabling marketing and technical solutions
Provide guidance on integration best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, and testing
Complex data modeling to combine data from the Web, Email, Mobile, and Data Warehouses to build a unified view of a customer
Maintain strong relationships with existing clients to address their on-going and growing needs
Provide thought leadership and act as a technical subject matter expert for clients
Ability to efficiently manage several projects at one time
Ability to demonstrate technical concepts to non-technical audiences
Ability to work independently, multi-task, allocate time appropriately and prioritize effectively
Produce blueprints and documentation to aid in the understanding of existing architecture solutions
Education & Experience Requirements:
5 yrs experience in deploying Salesforce technology solutions – ideally in MCP (also known as Evergage), with knowledge of the broader Salesforce Marketing Cloud
Experience web technologies including HTML, CSS and Javascript
Experience with REST APIs.
Experience of building and deploying solutions across markets and/or brands preferable
Knowledge, Skills and Abilities
Strong organizational, consulting, interpersonal and communication skills, especially in dealing with remote clients via web conferencing platforms
Understanding of web application architecture including single page applications and server-side HTML web applications
Understanding of Core/ Data Cloud platform
Demonstrate strong skills in Javascript
Strong understanding/experience with SFMC Journey Builder
Deep understanding of data structures, schemas, how to normalize disparate data sources and integrate them with SFMC is a huge plus
Able to work well under pressure, with a high degree of flexibility and fluidity
Excellent logical reasoning and analytical skills
What We Offer:
Competitive salary and performance-based incentives
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Fully remote work arrangements
Why You Should Join Us:
100% CEO approval on Glassdoor
Small but mighty team of ~150 Engagers
Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It
100% remote work arrangements
If you’re interested, so are we! Send your resume our way, and we’ll contact you for a phone interview if you meet qualifications
We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
