What are the responsibilities and job description for the Full-Time Key Holder/Assistant Manager position at Litchfield Ace Hardware?
General Summary:
This Full-Time Associate will: assist in the receiving, stocking, cashiering, pricing/signing, and help maintain a clean and orderly presentation and overall store cleanliness.
Essential Duties & Responsibilities:
Include the following. Other duties may be assigned.
Customer Service:
- Provide a positive representation of Litchfield Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Manager, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate machinery with proper training.
- Communicate any Store Support Center issue to Manager for follow up.
- Communicate any merchandising, cost control or sales idea to Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
- Opening/Closing Store
- Counting down registers nightly
Education/Training:
High School or GED equivalent.
Experience:
Formal retail experience preferred.
Physical Demands:
Standing, walking, lifting (up to 60lbs) and climbing.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Retail/Management: 1 year (Required)
Ability to Commute:
- Litchfield, MN 55355 (Required)
Work Location: In person
Salary : $15 - $20
