What are the responsibilities and job description for the Honda Service Writer position at Lithia & Driveway?
Dealership
L0406 Suburban Honda
Suburban Honda
Honda Farmington Hills is growing their Service Department and is looking to add a ROCKSTAR advisor to our team.
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Why Work With Us?
L0406 Suburban Honda
Suburban Honda
Honda Farmington Hills is growing their Service Department and is looking to add a ROCKSTAR advisor to our team.
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Why Work With Us?
- Competitive compensation with performance-based bonuses
- Comprehensive benefits package (medical, dental, vision, 401k)
- Paid training and career advancement opportunities
- Supportive team environment in a fast-paced dealership
- Employee discounts on vehicles, parts, and service
- Greet customers and assess service needs with professionalism
- Provide accurate estimates and explain recommended services
- Communicate effectively between customers and technicians
- Ensure high levels of customer satisfaction and retention
- Process repair orders and manage workflow efficiently
- Qualifications:
- Minimum 2 years of Service Advisor experience (Honda experience preferred)
- Strong customer service and sales skills
- Knowledge of automotive repair and maintenance
- Ability to work in a fast-paced, team-oriented environment
- Proficiency in dealership management software
- Valid driver’s license required
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs