What are the responsibilities and job description for the Product Specialist position at Lithia & Driveway?
Dealership : L0499 Elder Ford of Tampa
Elder Ford of Tampa
If you have the drive to perform, exceed and excel as a Product Specialist… then we want you to come work with us!
Get your career in gear today!
We are one of nearly 400 Lithia & Driveway dealerships nationwide representing over 30 manufacturers in 29 states! Being the largest automotive dealership group in America, there are many opportunities for you to pursue your short and long-term career goals.
Responsibilities :
Greet customers in a prompt, friendly and professional manner.
Provide professional product presentations to all customers.
Offer and accompany customers on vehicle demonstration ride(s).
Develop and prospect new business continuously.
Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
Schedule customer appointments daily.
Assist customer during write up process ensuring it is a non-confrontational experience.
Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
Attend and actively participate in daily sales and training meetings
Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
Maintain appearance and cleanliness of vehicle lot and showroom.
Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
Qualifications :
Typing – ability to type efficiently to enter accurate information into tracking system
Mathematics – ability to solve basic math calculations.
Basic computer skills
Acceptable driving record and a valid driver's license in your state of residence
We offer best in class industry benefits :
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
