Service BDC Admin

Dealership

L0767 Prestige Toyota of Ramsey

Prestige Toyota

Appointment Generator – BDC Admin – Call Center

Full-Time. Must be able to work evenings & Saturdays.

Armory CJDR Fiat is looking for Friendly and Motivated people to join our growing Service Department Call Center. Applicants must be self-motivated, with high energy, enthusiastic, dependable, and have great communication skills. We need people who can work as team as well as work independently.

Appointment Coordinator - Job Description

The Appointment Generator is responsible for answering incoming calls from service customers looking to schedule service appointments for their vehicles. This position also involves outbound calls to customers in database and responding to Internet and telephone customer inquiries, as well as occasionally greeting customers in person as they enter the Service Department and directing them to the right locations. Other duties as assigned.

BDC Representative - Requirements

• Excellent written and verbal communication skills
• Ability to answer heavy inbound call traffic, make outbound calls and send emails daily
• Strong communication skills including written and verbal
• Detail oriented with ability to multi-task
• Professional appearance
• Clean, valid in-state driver's license
  
  

Qualifications

• Previous experience with sales or Telemarketing a plus
• Experience in phone sales, business development, customer service a plus
• Demonstrate a professional, enthusiastic, and friendly attitude
• First-class verbal, written and communication skills.
• Ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment
  
  

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

We Offer Best In Class Industry Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
  
  

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.