Warranty/ Ins Administrator

Dealership

L0304 Mercedes-Benz of Los Angeles

Mercedes Benz of Los Angeles

Is hiring an Experienced Warranty Admin!

If you are an experienced administrative professional who shares these goals, we want to talk to you!

Schedule: Tuesday to Saturday

Responsibilities

• Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturer's warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals.
• Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on the repair orders.
• Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate, informing the technician and department management of adjustments as they occur.
• Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims for shop comebacks.
• Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution.
• Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for claims requiring special assistance.
  
  

Qualifications

• Communication skills – communicate effectively with others
• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations.
• Basic computer skills
  
  

The expected pay range for this position is $17.28 - $25.00 Hourly plus Bonuses.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

We Offer Best In Class Industry Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
  
  

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.