What are the responsibilities and job description for the Sales Manager position at Little America Hotels, Wyoming & Arizona?
Description
Come work with a diverse, equal, and family oriented team at the premier hotel & resort in Cheyenne, Wyoming!
Come work with a diverse, equal, and family oriented team at the premier hotel & resort in Cheyenne, Wyoming!
Employee Benefits and Perk Package:
- Work Remote or Hybrid
- Cross Training and Advancement Opportunities
- Medical, Dental, & Vision Insurance coverage after 60 days
- Health & Flexible Savings Accounts
- 401K with 6% match
- Paid Life Insurance
- Paid Accidental Death and Dismemberment Insurance
- Paid Long Term Disability
- Generous paid time off- Up to 128 total hours of paid time off after your first 90 days
- Employee Discounts on merchandise, meals, fuel, rooms, & golf course
- Tuition Reimbursement Program
- Education Assistance Program
TITLE: Sales Manager
REPORTS TO: Director of Sales and Catering
DEPARTMENT: Sales and Catering
Pay: Salary & Exempt; Starting salary is negotiable. Average yearly commissions range from $10,000-$15,000
Sale's Manager provide a high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Responsible for identifying latent demand and defining the strategy to solicit and capture market dominance. Group Sales Manager will work closely with the Director of Sales and Catering team, clients and event planners to ensure the success of their event, and follow up with the client to get feedback after the event itself.
Responsibilities:
- Procures new and repeat business for the hotel by building relationships and staying in contact with Convention and Visitors Bureaus, Travel Agencies, National Sales Offices and Professional Associations.
- Promote local awareness through maintaining relationships with CVB’s and tourism authorities.
- Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available; entertain customers on the property, during site inspections, pre-planning trips, and program operation when appropriate.
- Participates at industry events trade shows and/or partners with local attractions to drive incremental revenue.
- Exceeds forecasted room night, convention, and F&B revenue goals.
- Develops comprehensive knowledge of guest and market needs.
- Works closely with the Director of Sales & Catering, Group Rooms Coordinator, clients, event and wedding planners and vendors to generate room nights, maximize room revenue and convention and F&B revenues.
- Uses all sales avenues including telemarketing and networking to capture additional segments.
- Effectively negotiates group rates including convention space and menu prices within the established / approved guidelines.
- Evaluates events to facilitate guest and client feedback to ensure continuous improvement.
- Reviews the monthly financial statements for accuracy, and sales performance.
- Takes personal responsibility for delivering excellent guest experience.
- Details events and group business as needed and is onsite for event to ensure success.
- Obtains payments and manages BEO’s and Banquet Checks as needed.
- Performs other duties as assigned.
Qualifications:
- 2 years of a proven track record in sales required and previous hospitality sales experience preferred.
- Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, and contract negotiations.
- Strong interpersonal, motivational and leadership qualities.
- Solid understanding of hospitality procedures and best practices
- Proficient in MS Office and relevant software