Crew Member

Job Summary

The Crew Member works productively as part of the restaurant team and performs their job responsibilities in such a way that all the products they make are of high quality and the customers they serve are satisfied.

Performance Results

• Serves customers according to the Little Caesars Customer Service Standards, the Five Priority Guidelines, the Remedy Process, and the telephone and front counter procedures.



• Prepares high-quality products consistently by following Little Caesars recipes, specifications, and procedures as described in the CARDS materials and as shown on the station job helpers.


• Displays the proper image as outlined in the Little Caesars Orientation and Training Handbook and/or as directed by the management staff. They understand that smiling is a part of Little Caesars’ uniform.


• Cleans and organizes workstations and other assigned areas to help maintain the standards for restaurant image as outlined in the Little Caesars Orientation and Training Handbook and/or as directed by management staff.


• Practices safety and security procedures as defined in the Little Caesars Colleague Orientation and Training Handbook and/or as directed by the management staff, and by government agencies.


• Follows Little Caesars' policies, and standards of conduct outlined in the Little Caesars Orientation and Training Handbook and/or as directed by management.


• The Crew Member receives direction from the restaurant management team and Little Caesars training materials to effectively perform their job.


• Crew Members will practice the established procedures and use the proper tools associated with taking and preparing customer orders.



• All Crew Members must be proficient at each of the Pizza Pride Production System stations and be able to work at different stations at any given time.

Task Analysis

• The ability to lift and move up to 55 pounds.


• The ability to reach and move items from as high as six feet and as low as six inches off the ground.


• The ability to control and utilize equipment safely and correctly,( sheeter machine, dough mixer, vertical cutting mixer, M.I.K.E machine must be 18 years or over) the sauce ladle, cheese cups, pan grippers, spatulas, different types of knives, can opener, pastry brush, scales, microwave, telephone, etc.


• The ability to "Shakerboard" by working outside holding a sign (must be 18 years or older).


• The ability to apply pressure to cut through and clean products.


• The ability to count, separate, and weigh all types of food products and inventory items.


• The ability to communicate with customers and co-workers (i.e., reading, speaking, hearing, writing.)


• The ability to understand directions, instructions, and product specifications.



• The ability to process and complete customer orders.

Qualifications

• A Little Caesars Colleague must be at least 18 years of age.



• Must be able to work approximately 20 hours per week.


• Dependable, hard-working, and the ability to handle pressure situations and stress.


• Excellent communication and interpersonal skills and the ability to express a positive attitude towards others.


• The ability to understand and follow directions and instructions.


• The ability to perform the essential functions of the job.



• Previous retail or customer contact experience preferred.




• The US Department of Justice (INS Division) requires that each Colleague provide documentation that proves their eligibility to work in the United States.