What are the responsibilities and job description for the Customer Service Representative, Food, Customer Service position at Little Caesars?
Build a Bigger, Better, Bolder Future
Imagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars / Blue Line Distribution is a company where our colleagues make an impact.
Blue Line Distribution, the in-house food distributor for Little Caesars, is now hiring for a full-time Customer Service Representative for our Lawrenceville, GeorgiaDistribution Center. The person we are looking for is courteous, professional and provides prompt service to customers. Must be able to handle all customer service duties including order taking, customer complaints, delivery appointments, pick up requests, and support online ordering.
Essential Job Functions :
- Ensures customer food and equipment orders are processed timely and accurately into the system, confirming all orders are complete, and coordinating daily tasks / communicating out of stock items.
- Processes labels and generates pick lists as needed.
- Contacts all stores on call list and enters customer orders daily.
- Continuously keeps updated with product knowledge and current marketing programs in order to effectively assist the customer.
- Assists customers with add-ons / special deliveries and will calls by ensuring order is received by warehouse personnel in a timely manner.
- Processes accurate orders, billing and check remittance for Pizza Kits.
- Daily scanning of Proof of Delivery (POD) invoices.
- Ensures credit memos are issued in a precise and timely manner.
- Schedules receiving appointments.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Blue Line Distribution.
Blue Line Distribution is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
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