What are the responsibilities and job description for the Lead Host position at Little Coyote?
Little Coyote is the third restaurant concept by Chef Erik Niel in Chattanooga, TN. Our sister restaurants are Easy Bistro & Bar and Main Street Meats. This is a casual concept with smoked meats, fresh tortillas, & agave spirits. We are located in historic St. Elmo. We are a 139 seat restaurant located right across from the Incline Railway. As our company grows, we are always looking for candidates that have potential long term careers in our industry.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or to bar seating
- Provide menus and assist guests with any questions or concerns regarding the menu
- Take and relay reservations or seating arrangements to the appropriate staff
- Answer phone calls and provide information about the restaurant services
- Maintain a clean and organized reception/host stand area
- Assist with guest inquiries and provide exceptional customer service
- Collaborate with the kitchen and waitstaff to ensure smooth operations
- Handle guest complaints or issues with professionalism and empathy
Requirements:
- Previous experience in food service or hospitality preferred
- Excellent customer service skills with a friendly and welcoming demeanor
- Strong communication skills, both verbal and written
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Knowledge of phone etiquette and guest relations
- Ability to work well in a team and collaborate with different departments
- Flexibility to work evenings and weekends as required
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 25 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Experience:
- Host: 1 year (Required)
Work Location: In person
Salary : $15 - $17