What are the responsibilities and job description for the Server position at Little Donkey?
Company Overview
For the past several years, the original location of Little Donkey Mexican Restaurant in the lovely neighborhood of Homewood, AL has been an oasis offering fantastic food and gracious service in a lively location. Little Donkey has grown to include a location just outside of Birmingham, on Highway 280 in the Greystone neighborhood and a Montgomery, AL outpost. Our dining rooms are bustling with energy and our bright and breezy patios offer outdoor dining options. Each day fresh salsas are made, meats are stewed and smoked, seasonal vegetables cared for and cooked to be served with our tortillas that are made from scratch throughout the day. That means that we make flour tortilla dough and soak and grind corn for masa that we form into tortillas by hand and cook on the hot comal (iron pan) in our kitchen. The bar features a robust craft cocktail menu as well as classics where we feature local beer, wine, cold, bottled Topo Chico, soft drinks and house-made horchata and Jamaica (hibiscus)—something for everyone!
Job Summary
The purpose of this job is to serve guests enthusiastically, suggestively selling menu items, serving both food and drink products, ring up and collect payment for food and beverages sold and ensuring that the guests receive great service throughout their meal.
Responsibilities
- Greets guests, explains specials, and menu using descriptive words and listens and responds to questions.
- Suggestively sells appetizer, entrée and dessert menu items by describing each item in an appetizing way.
- Performs service duties for other employees in the dining room by delivering food to the guests when orders are ready in the kitchen and providing guest assistance in the dining room.
- Performs duties that require organization, speed, efficiency and bending and lifting.
- Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
- Maintains cleanliness throughout restaurant and performs weekly maintenance.
Qualifications
To perform this job successfully, an individual must be able to perform each job responsibility. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to see, hear, read, and write. Basic math and verbal communication skills required.
- Ability to comprehend and follow written and verbal direction.
- Must be able to speak clearly and listen attentively to guests, other employees and managers.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
Benefits/Perks
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Employee Discount
- Flexible Schedule
- Vacation Pay
