What are the responsibilities and job description for the Routing Coordinator position at Little Elm ISD?
Job Title: Routing Coordinator
Reports to: Transportation Operations Supervisor
Dept.: Transportation Services
Exemption Status: Exempt
Pay Scale: TD 7
Calendar: 226 Days
Primary Purpose: Coordinate routing of pupil transportation for regular and special needs programs districtwide to ensure safe, efficient, timely, and economical transportation services. This role involves extensive collaboration and communication with school administrators, drivers, parents, and transportation staff to address routing concerns and adapt routes to changing needs.
Qualifications:
Education/Certification:
- Clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements
- High School Diploma or equivalent
- Associate or Bachelor’s degree in Logistics, Transportation Management, or related field preferred
- Successful completion of state-mandated school bus driver training and certification program.
Experience:
- Two years experience as certified school bus driver
- Two years experience in transportation or logistics, with a focus on routing and scheduling preferred
Special Knowledge/Skills:
- Ability to use software to develop route schedules, spreadsheets, and databases
- Ability to read and understand documents including policies and procedures manuals
- Excellent communication and interpersonal skills
- Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam
- Effective organizational, communication, and interpersonal skills
- Strong analytical skills and attention to detail.
- Possess problem-solving skills with a focus on customer service and operational efficiency
Major Responsibilities and Duties:
Routes and Schedules
- Create, maintain and update bus routes and schedules to maximize efficiency and ensure on time performance.
- Post route schedules and state required route descriptions. Ensure each bus carries an accurate description of the morning and afternoon route.
- Analyze ridership data and adjust routes as needed to accommodate changes in enrollment, school boundaries, or traffic patterns.
- Maintain accurate and up-to-date student transportation records, including pick-up/drop-off locations and special accommodations
- Process requests and arrange for extracurricular transportation.
- Prepare and update district maps showing areas served by each bus. Distribute maps to schools and to the public as directed.
Communication
- Assist in resolving and communicating solutions related to adjustments, delays, and service updates effectively to all stakeholders.
- Serve as the primary point of contact for routing inquiries and notify drivers, parents, and school personnel of any changes in a student’s bus service such as an address change, change in pick-up and drop-off location, change in time or bus change. Help campuses to place new students on buses and advise drivers of new or dismissed students.
- Respond to complaints about transportation services and address issues when appropriate. Redirect calls to Transportation Operations Supervisor as needed.
Other
- Follow district safety protocols and emergency procedures.
- Drive a school bus route as required by the Transportation Services Department.
- Perform other duties as assigned.
Supervisory Responsibilities:
As assigned by the Director for Transportation Services.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including computer and peripherals; school bus; two-way radio; safety equipment including but not limited to flares, reflective signs, and fire extinguisher
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; regularly work irregular hours, and occasionally work prolonged hours; work on site required
Mental Demands: Maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
This job description describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Employee: Date Reviewed by: Date
Little Elm ISD does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the District does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.
El Distrito Escolar Independiente de Little Elm no discrimina a ningún empleado o candidato a empleo por razón de raza, color, religión, sexo, nacionalidad, edad, incapacidad, estatus militar, información genética o de cualquier otra razón prohibida por ley. Además, el distrito escolar no discrimina a ningún empleado o candidato a empleo que actúe oponiéndose a ese tipo de discriminaciones o que participe en la investigación de una queja relacionada co n alguna práctica discriminatoria en la contratación. La toma de decisiones respecto a una contratación se hará en función de las calificaciones, experiencia y habilidades del candidato.