What are the responsibilities and job description for the Veterinary Receptionist position at Little Gap Animal Hospital?
Little Gap Animal Hospital has proudly provided affordable, high-quality veterinary care to the Greater Lehigh Valley for over 40 years. We’re a small, dedicated team known for our friendly, energetic, and compassionate approach to animal care. As an independently owned clinic, we value collaboration and ensure every team member plays a meaningful role in supporting both patients and clients.
Clinic Hours
- Monday – Friday: 9:00 AM – 6:00 PM
- Every other Saturday: 9:00 AM – 12:00 PM
Position Summary We’re looking for an experienced, organized, and compassionate Veterinary Receptionist to join our team. In this dynamic role, you'll be the first point of contact for our clients and patients. You’ll manage front desk operations including client communication, appointment scheduling, and payment processing, while also supporting the veterinary team with key administrative tasks. Your role is essential in creating a warm, professional, and efficient experience for every visitor to our clinic.
Key Responsibilities
- Greet and assist clients and their pets, ensuring a welcoming environment
- Schedule appointments and maintain accurate patient records
- Answer phone calls and respond to inquiries with professionalism and empathy
- Communicate effectively with clients and staff, using veterinary terminology
- Assist with animal restraint during exams or procedures (as needed)
- Maintain cleanliness and organization of the reception area
- Provide general administrative support to the veterinary team
Qualifications
- Minimum 2 years of veterinary reception experience required (3 years strongly preferred)
- Strong administrative, organizational, and multitasking abilities
- Excellent communication and customer service skills
- Ability to follow instructions, stay calm under pressure, and work in a fast-paced setting
- A genuine passion for animals and delivering exceptional client care
Schedule
- Full-time (35-40hrs) and part-time (20-33hrs) opportunities available
Compensation
- Competitive and based on experience
How to Apply Please apply directly through really. To help us maintain smooth operations and high-quality care, we kindly ask that applicants avoid calling or visiting the clinic with questions. Any inquiries can be sent through really messaging.
Thank you for your interest in joining the team at Little Gap Animal Hospital. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekends as needed
Application Question(s):
- Are you looking for a full-time or part-time position?
- What do you find most fulfilling about being a veterinary receptionist? Please answer in 1-2 sentences.
Work Location: In person
Salary : $15 - $17