What are the responsibilities and job description for the Food Service Team Lead position at Little General Stores?
Job Overview:
Leverage your exceptional leadership skills to excel as a Crew Leader at Little General Stores. In this pivotal role, you will play a key part in driving the success of our restaurant team by fostering a culture of excellence, providing top-notch customer service, and consistently meeting sales and profit objectives.
Main Responsibilities:
- Recruit, train, and empower team members to deliver outstanding quality, friendliness, cleanliness, accuracy, and speed of service.
- Work closely with the Food Service Manager and Assistant Manager to ensure seamless restaurant operations, achieve company goals, and maintain brand standards.
- Cultivate a positive work environment that encourages employee growth, development, and retention.
- Monitor and maintain a safe and secure dining area for customers and employees.
- Analyze sales data and market trends to inform strategic decisions and drive revenue growth.
- Develop and execute marketing plans to attract repeat customers and increase brand visibility.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Lead by example, demonstrating a strong work ethic, adaptability, and commitment to excellence.
Key Performance Indicators:
- Exceed customer satisfaction targets through consistent delivery of high-quality service.
- Maintain a clean, organized, and well-maintained restaurant environment.
- Meet or exceed sales and profit objectives.
- Foster a positive, inclusive work culture that promotes employee engagement and retention.
