Demo

Project Manager

Little River Casino Resort
Manistee, MI Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/27/2025

SUMMARY:

Management oversight of Resort projects of varying size and complexity. Responsible for directing, organizing, and controlling project activities under the direction of the General Manager.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

MINIMUM NECESSARY QUALIFICATIONS:

Education:

  • High School diploma or GED
  • Associate Degree in Business or related field and 4 years' experience in a project manager role or 6 years in project management
  • Project Management Professional (PMP) certification or achieved within 180 days of employment

Experience:

  • Strong working knowledge of working in a multifaceted organization
  • Valid driver’s license and be insurable on company’s policy
  • An understanding of Project Management Software such as Microsoft Project, Microsoft Planner, or other software meant for Project Management
  • Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

Age Requirement:

  • At least 21 years of age

SKILLS AND ABILITIES:

  • Strong computer skills with experience in word processing, databases, and spreadsheets
  • Strong organizational, written, and verbal communication skills
  • Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
  • Accurate and detail-oriented
  • Strong problem-solving skills
  • Maintain high confidentiality
  • Independently manage multiple tasks in a professional manner
  • Ability to work independently with minimal supervision
  • Ability to work cooperatively with all departments
  • Ability to manage extensive amounts of paperwork
  • Ability to operate most office equipment (computer, fax, copier, etc)
  • Proficient in project management software
  • Strong project management

CONDITIONS OF EMPLOYMENT:

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test including marijuana, passing Resorts background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Knowledge, Competences, and Talents:

  • Accountable - Accept responsibility and account for actions
  • Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
  • Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
  • Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
  • Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
  • Detail Oriented – Ability to pay attention to the minute details of a given project or task
  • Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
  • Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values
  • Empathetic – Appreciates and sensitive to the feelings of others
  • Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards
  • Interpersonal skills - Able to work effectively with guests, team members, management team, and vendors
  • Judgment - Makes well-reasoned and timely decisions based on careful, objective review and informed data
  • Organized – Possesses the trait of being organized and follows a systematic method of performing a task
  • PC skills - Demonstrates proficiency in PC hardware, software and applications as required
  • Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
  • Problem Solving – Understands and identifies existing and potential departmental problems / issues by obtaining relevant input, information and data and objectively evaluates and develops recommendations, develops, and evaluates alternative course of action, selects correct course, and follows up
  • Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
  • Reliable – Is dependable and trustworthy
  • Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Plans, monitor and manage internal projects from initiation through completion.
  • Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes.
  • Manages projects to ensure on-time completion according to specifications and within budgeted costs.
  • Manages multifaceted large projects as well as smaller functions within a larger project.
  • Manages all aspects of multiple related projects to ensure alignment and support of Resort strategic objectives.
  • Leads project planning, resourcing, supply and subcontract management, progress reporting, troubleshooting and team management.
  • Ensures project results meet requirements regarding technical quality, reliability, schedule, and cost.
  • Monitors performance and recommends schedule changes, cost adjustments or resource additions.
  • Leads project teams by building and motivating members to meet project goals, adhering to their responsibilities and project milestones.
  • Identifies project stakeholders and determines project needs and expectations. Ensure that initial scoping of projects will meet or exceed the intended project needs and expectations.
  • Creates and maintains a property project schedule.
  • Determines the frequency and content of status reports from the project and project team, analyze results and troubleshoot problem areas.
  • Assists in drafting and issuance of project proposals, RFP's and preliminary schedules, as well as evaluation of responses.
  • Facilitates meetings and develop strategies to see projects through from beginning to end. Receive project documentation and compile a summary that includes the project plan, target date and list of responsibilities and responsible project team members.
  • Effectively and accurately communicate relevant information to the project team.
  • Uses project scheduling and control tools to monitor project plans, work hours, budgets, and expenditures.
  • Must satisfactorily complete all training assigned by the Resort.
  • Must adhere to safety rules and regulations of Little River Casino Resort and of the Administration Department.
  • Other duties as assigned.

PHYSICAL DEMANDS:

While performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding. Must be able to perform repetitive hand and wrist motions. The team member must occasionally be able to push, pull, grasp, lift and/or move up to 50 pounds. Any lifting and/or moving over 50 pounds needs to be done in a team lift. Specific vision abilities required by this job include reading, document, computer, distance, and color vision. Talking and hearing are essential to communicate with team members, vendors, and guests in individual, department, small and/or large group meetings. Communication in face-to-face discussions, telephone, emails, and other electronic ways required. Must be able to operate computer equipment for extended periods of time.

WORKING ENVIRONMENT:

A working environment is the setting, social features, and physical conditions in which a job is performed. The general working environment for the Resort is office, gaming floor, food outlet, hotel and convention/entertainment center including flashing lights, frequent loud noises, and a smoke-filled environment. Must be flexible with work schedule for any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. Extensive computer use.

DISCLAIMER OF EMPLOYMENT:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

All Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations.

ACKNOWLEDGMENT:

I have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.

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