What are the responsibilities and job description for the Server/Front of House position at Little Rock Athletic Centers LLC?
Description
Hourly Pay
Reports to: Restaurant Manager
Hours Available:
Monday 2pm-9pm
Tuesday 2pm-9pm
Wednesday 2pm-9pm
Thursday 2pm-9pm
Friday 2pm-8pm
Saturday 8:30am-2pm, 2pm-8pm
Sunday 9am-3pm, 3pm-8pm
YOU MUST BE OF AGE TO SERVE ALCOHOL IN THE STATE OF ARKANSAS (19 YEARS)
We are looking for a Server to take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. An excellent server will have an exceptional attention to detail, ability to follow instructions, and problem solve with a team mindset. Experience in order taking and alcohol serving laws and regulations.
The goal is to help preserve and enhance our reputation in order to exceed our members expectations at every opportunity.
Essential Functions
- Provide top-notch customer service and member experience.
- Accurately process member’s grill orders.
- Maintain working knowledge of restaurant menu.
- Make recommendations for members who have food sensitivities/allergies.
- Assist in preparation of food when necessary.
- Accurately process all member orders in the club POS system.
- Adhere to proper sanitary guidelines.
- Maintain cleanliness of the restaurant area per established standards.
- Work special events as necessary throughout the year.
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance.
- Collaborate with other restaurant servers and kitchen staff in exceeding member expectations at all times.
- Deal with complaints or problems with a positive team attitude.
- Issue bills and accept payment.
- Promote loyalty with our members.
- Uphold our principle to “improve the day.”
Requirements
Qualifications
- Patience, tact, and clear communication skills.
- Passion for expanding knowledge about food preparation and restaurant services
- Skills in both leadership and customer service.
- Strong time management and multitasking skills.
- Strong communication and listening skills.
- Able to perform high-quality work while unsupervised.
- A positive attitude and ability to work well under pressure with all other staff.
- Must be 21 years of age or older to serve any alcoholic beverage.
- Commitment to our values: hospitality, integrity, teamwork, care, and family.
Why work at the Little Rock Athletic Club?
- Great Company Atmosphere
At The Little Rock Athletic Club, we pride ourselves on creating an environment that fosters growth and development for our employees. With values rooted in integrity, care, and family, we offer opportunities to thrive in a supportive environment.
2. Employees Receive a Free Gym Membership
Employees of the Club receive a complimentary gym membership as a perk of employment. They may use any of the amenities while off the clock. This includes our pool, group exercise classes, locker room amenities, basketball court, and so much more. Additionally, for any paid activities, services, or goods employees receive 25% off. This would be things like food from our restaurant, indoor tennis and pickleball courts, and merch.
3. Free child care through on-site day care
Employees may take advantage of the on-site daycare during regular daycare hours while on the clock. The daycare is for ages one month to four years.
