Demo

Catering Sales Manager

Little Rock Embassy Suites
Little Rock, AR Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/21/2025

Hotel: 

Little Rock Embassy Suites

11301 Financial Centre Parkway

Little Rock, AR 72211

Catering Sales Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Profile:
Telecommute:    No
Bonus Eligible:    Yes
Direct Reports:    No
Reports To:    Director, Sales & Events    
Equipment:    Laptop or Desktop Computer

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Are you ready to make an impact at one of Little Rock's premier hospitality destinations? At the Little Rock Embassy Suites, we offer 251 suites and over 24,000 square feet of event space, conveniently located 10 minutes from downtown Little Rock, near the I-430/I-630 junction.

At Atrium Hospitality, we’re not just a workplace - we’re a community. Built on our six core valuesService, Perseverance, Innovation, Respect, Inclusion, and Teamwork, we celebrate individuality, promote diversity, and create an environment where every team member can thrive and bring their authentic selves to work. When you join us, you’re becoming part of a culture that inspires excellence, supports personal and professional growth, and makes a difference. Whether it’s partnering with local non-profits or creating unforgettable guest experiences, we believe in leaving a positive impact on our associates, our guests, and our community. If you're driven by a passion for hospitality, excited by new challenges, and eager to grow with a company that values YOU, then Little Rock Embassy Suites and Atrium Hospitality are where your adventure begins!

As our Catering Sales Manager, you will play a vital role in driving success by optimizing catering revenue through strategically capturing opportunities aligned with the property’s business plan. You'll take ownership of personally detailing and servicing the groups you book, ensuring seamless execution and creating exceptional experiences for our clients.

Pay Rate: $18 – $22 based on relevant experience

As the Catering Sales Manager will be tasked with the following duties, responsibilities, and assignments:

  • Generate catering revenue consistent with the property’s business plan;
  • Detail and service all groups personally booked.
  • Achieve personal and hotel revenue goals;
  • Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.;
  • Develop, implement, and update catering sales action plans;
  • Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;
  • Align catering service and client specifications to achieve high guest satisfaction and return on investment;
  • Manage contract minimums and coordinate the collection of attrition and cancellation fees;
  • Provide accurate revenue and expense forecasts according to established guidelines; and
  • All other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Minimum two (2) years of Catering Sales experience or two (2) years in hotel Event Services, Banquet, Group Sales, or an equivalent combination of education and

experience.

Preferred Prior Experience:

Prior experience with the Group, and/or Social Event market segments

Required Education:

High school diploma or equivalent

Preferred Education:

Bachelor’s degree in Business

Administration, Marketing, Hotel and Restaurant Management, or related major

Preferred Licenses/ Certification:

Certified Meeting Professional (CMP)

Required Technology:

Proficient in Microsoft Office Tools

Preferred Technology:

Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.fdc, and/or CI/TY, particularly in detailing

Banquet Event Orders (BEOs)

Travel:

Less than 20% travel requirement.

Must possess a valid driver’s license and reliable transportation and the ability to be available at off property meetings and

events with minimal notice.

Physical:

Up to 8 hours sitting at a desk and computer work

Other:

Excellent written and oral communication skills.

Competencies:

(38) ORGANIZATIONAL AGILITY

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

(37) NEGOTIATING

Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

(15) CUSTOMER FOCUS

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

__________________________________________________

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Salary : $18 - $22

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