Guest Services Associate

Salary

$13.50 Hourly

Location

Little Rock, AR

Job Type

Part Time - Summer Program Position

Job Number

ZO-2025-02

Department

City of Little Rock Zoo

Division

Zoo Visitor Services

Opening Date

02/11/2025

Closing Date

2/28/2025 11:59 PM Central

FLSA

Non-Exempt

Bargaining Unit

N/A

Supervisory Responsibility?

No

On-Line Applications Only?

Yes

Department

Zoo

Grade

999

• Description
• Benefits
• Questions
  
  

The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Objective & Safety/Security Sensitive Designation

JOB OBJECTIVE: To provide quality customer service to patrons of the Little Rock Zoo. The Little Rock Zoo is a smoke free facility.

This position is not designated as a safety/security sensitive position and is not subject to random drug and alcohol screening.

Essential Functions

For a complete list of essential job functions, please click HERE.

Minimum Qualifications, Additional Requirements And Supervisory Responsibilities

• ADDITIONAL REQUIREMENTS:
• Must be able to work in various weather conditions.
• Certain positions require workers to be at least 21.
• Must be able to work different shifts, weekends, evenings and special events.
• DISCLAIMER: This document does not create an employment contract, implied or otherwise.
  

Application Requirements

• Online applications only
• Applicant’s answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message/ email address listed on account.
• You may check your NeoGov inbox to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their account at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.
  
  

City of Little Rock temporary employees, volunteers or interns do not receive any additional benefits (leave, insurance or retirement/pension).

01

Are you at least 18-21 years old? *If you're not at least 21 years old you can only be considered certain positions.*

• Yes
• No
  
  

02

Are you willing and able to work weekends and holidays? (NOTE: The Zoo is open everyday except Thanksgiving, Christmas, and New Year's Day)

• Yes
• No
  
  

03

Are you willing and able to work standing up for extended periods of time?

• Yes
• No
  
  

04

Do you have experience in a customer service capacity, i.e. conflict resolution, handling complaints, providing assistance and information?

• Yes
• No
  
  

05

If yes, please describe all relevant experience including tenure, job duties, and employers. Ensure this information is included in your online work history. If no experience, please enter N/A.

06

How did you find out about this particular position?

• LRJobs.LittleRock.gov
• Facebook/Social Media
• Arkansas Business
• KARK4/FOX16 Social Media Live
• Newspaper (Arkansas Democrat Gazette or El Latino)
• City Employee
• Friend or relative who does not work for the City
• Internet Search Engine (Google, Yahoo, Bing)
• Career Builder/Indeed
• Government Jobs
• Indeed
• College/University Career Page
• Career Fair
• Virtual Job Fair
• Career Counselor (Military or Goodwill, Workforce)
• Re-entry Program (Community Programs)
• Department of Workforce Services
• Professional Association
• Other
  
  

Required Question

Employer City of Little Rock

Department City of Little Rock Zoo Address #1 Zoo Drive

Little Rock, Arkansas, 72205

Phone 501-661-7220