What are the responsibilities and job description for the Medical Secretary position at Littleton Regional Hospital?
SUMMARY AND ESSENTIAL FUNCTIONS:
Greet patients and family members.
Assist the providers with the administrative aspects of their position to ensure the efficient operation of the office on a day-to-day basis.
Maintain confidentiality of peers, medical staff and all patient information.
Maintain physician appointment scheduling and any changes to their schedules.
Check patients in/out for their appointments.
Collect payments and co-pays.
Schedule patients for return appointments and appointments with other departments.
Inform patients of designated appointment times of any scheduled tests.
Confirm next day appointments.
Update and verify patient demographics and insurance information.
Receive, screen and/or deliver telephone messages in a friendly, courteous manner.
Chart maintenance:
Process charts for appointments
File charts into shelves
Pull charts for next day appointments
Make charts for new patients
Retrieve charts for same day appointments and addons
Pull charts for front desk, nursing, and provider as needed
Count petty cash drawer at closing.
May float to cover in other clinics as needed.
Any other duties as assigned.
REPORTS TO: Service Line Director
SUPERVISES: None
INTERNAL AND EXTERNAL CONTACTS:
Patients and families, insurance companies, hospital personnel, pharmaceutical representatives, other physician offices, nursing home personnel. co-workers
QUALIFICATIONS:
Experience/Specialized Skills:
Should have prior experience in a medical office. Should have working knowledge of medical terminology, work processing, data entry and have strong customer service skills. Must have good organizational skills with the ability to prioritize workload to meet office needs. Must have the ability to interact well with people and handle stressful situations appropriately.
Required Education/Course(s)/Training:
High school diploma or equivalent
Required Certification/Registration:
None
PHYSICAL DEMANDS:
See Physical Demands worksheet
WORK ENVIRONMENT:
Pleasant office surroundings. Occasionally subjected to stressful situations. May be exposed to communicable diseases and blood borne pathogens.
Employee Signature Date
Employment Type Full Time
