Medical Spa Receptionist

Front desk receptionist needed for busy Medical Spa. Aesthetic experience a plus but not required.

Responsibilities:

• Greet patients with a friendly smile and positive attitude
• Answer, forward, and screen phone calls
• Ensure to respond to all missed calls, voicemails, and emails
• Establish and maintain high-quality standards: Make sure the reception and front area is organized, neat, and all products are stocked up in their cases
• Answer phone calls in a professional manner and explain spa services to patients
• Schedule, monitor appointments and resolve appointment conflicts
• Prepare the office for proper opening and closing
• Notify staff of any patient cancellations or arrival of any unscheduled visitors
• Alert staff when a scheduled patient arrives
• Manage the schedule and flow of the office
• Track and handle all payment of services
• Manage patient check-in and input their confirmed arrival into the system

Qualifications:

• Ability to operate basic office equipment: fax machine, copy machine, and scanner
• Knowledge of computers and software programs, such as scheduling, e-mail, and word processing software
• Customer service oriented and able to communicate effectively with patients, office management, and staff.
• Exceptional written and verbal communicational skills
• Work cohesively with others in a fun and fast-paced environment
• Must be able to work well under pressure
• Hard-working, organized, detail-oriented, effective multi-tasker, and team-player
• Must be a self-starter who can work well independently as well as part of a team
• Knowledge of injectables Botox and Fillers, lasers, and other cosmetic treatments are always a plus

Job Type: Full-time

Pay: $17.59 - $21.18 per hour

Benefits:

• Employee discount
• Free parking

Healthcare setting:

• Med spa

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Thornwood, NY 10594: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)

Work Location: In person

Salary : $18 - $21