What are the responsibilities and job description for the Busser - The Prime Rib - Philadelphia position at Live! Casino and Hotel Philadelphia?
Overview:
Accountable for clearing restaurant tables of dirty dishes and dirty linen in a fast and efficient manner. The Live Casino·Hotel guest experience is enhanced with clean, and organized dining areas.
*PENDING PGCB APPROVAL*
Responsibilities:
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
Specific Responsibilities and Duties
Function (Scope and Main Purpose of Job)
Accountable for clearing restaurant tables of dirty dishes and dirty linen in a fast and efficient manner. The Live Casino·Hotel guest experience is enhanced with clean, and organized dining areas.
*PENDING PGCB APPROVAL*
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties
- Responsible to stock wait stations, bar and host stand.
- Responsible for bringing ice as needed.
- Responsible to clear tables of dirty dishes, linen, silverware and transport to kitchen via bus cart.
- May assist host and hostesses to seat patrons.
- Responsible for resetting tables after they have been cleared.
- Other duties as assigned.
Job Requirements (skills, knowledge, and abilities)
- Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.
- Ability to use a cash register, credit card machine, point of sale machine, restaurant bar equipment, and equipment.
- Ability to read simple instructions.
- Knowledgeable of Alcohol Beverage Control laws, health regulations, and PPE (Personal Property Equipment).
- Excellent communication skills needed.
Educational Requirements
- Education: A high school diploma or GED equivalent.
- Experience: One (1) year food service experience. (Preferred).
- License: Must be able to obtain and maintain a valid gaming license.
Physical Requirements
- Ability to stand and walk continually throughout a scheduled shift.
- Ability to bend, stoop and reach while carrying dishes, product, equipment, trash/waste weighing up to 50 pounds.
- Ability to push bus cart and carry trash/linen bags weighing up to 50 pounds.
Working Conditions
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
- You will work in an environment where smoking is allowed.
