Table Games Dual Rate Dealer - Philadelphia

Overview

Why We Need Your Talents:

A Dual Rate Dealer is able to serve in either the Dealer role or the Floor Supervisor role, based on the company’s business needs. Responsible for the successful operation of the Table Games area, assuring integrity of the games and safeguarding company assets. Maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets.  The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.   

Responsibilities

Where You'll Make an Impact:

• Dealer Role:
  • Dealing the game and monitoring the monies of the table at all times.
  • Controlling gaming cards and equipment.
  • Protect company assets by monitoring guests’ movements at table at all times.
  • Analyzing customer play for cheating scams and suspicious variation in play.
  • Excellent customer service.
  • Paying wins/Taking losses.
  • Ensure the safety and security of guests and employees.
  • Other duties as assigned.
• Floor Supervisor role:
  • Responsible to the Casino Pit Manager or Shift Operations Manager for successful performance of assigned duties.
  • Controlling gaming cards and equipment.
  • Responsible for the supervision and performance of the table games dealers.
  • Assists and advises other departments and company personnel as necessary, to assure the success of the table games.   
  • Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
  • Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
  • Development of staff, evaluating and training.
  • Review table game activities and promotional status with designated managers.
  • Meet with departmental directors and managers as necessary.
  • Excellent customer service.
  • Ensure the safety and security of guests and employees.
  • Other duties as assigned.

Qualifications

Skills You'll Need to Succeed:

• In the role of Dealer:
  • Ability to speak English clearly, listen, and follow directions.
  • Ability to read, write and understand basic instructions in English.
  • Ability to use chips, cards, and a paddle.
  • Must possess good hand/eye coordination.
  • Knowledgeable of specified games and gaming regulations.
  • Ability to add monies and chips.
  • Knowledge of theft techniques.
  • Excellent customer service and communication skills.
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment.
  • Ability to accurately complete paperwork and forms.
  • Complete, perform and understand basic mathematical functions.
  • Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
  • Complete knowledge of all facilities available to guests on property.
  • Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.
• In the role of Floor Supervisor:
  • Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
  • Through various oral and written reports.
  • Through achievement of performance goals.
  • Management abilities demonstrated in managing the table games operations.
  • Maintain interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to the performance of the table games.
  • Obtainment of departmental budget and goals.
  • Effective managing of the staff.
  • Accuracy in completing assigned duties, paperwork, and reports.
  • Must be proficient with all Microsoft software products.
  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems.
  • Knowledgeable of specified games and gaming regulations.
• Ability to add monies and chips.
• Knowledge of theft techniques.
• Good public relations/guest service skills.

A Few Must-Haves:

• Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
• Technical school education in dealing specified games.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements:

• Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Ability to Stand 75%.
• Ability to Walk 10%.
• Ability to Bend 15% (from waist).
• Keyboarding 10%.
• Ability to make repetitive hand motions.
• Use of going up and down 31 stairs multiple times per day and elevators.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available. 
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.