What are the responsibilities and job description for the Food and Beverage Sales Manager - Bossier City, LA position at Live! Casino & Hotel Louisiana?
A Food and Beverage Sales Manager serving Live! Casino and Hotel is always working on behalf of
our Guests and working with other Team Members. Food and Beverage Sales Manager will develop
a Sales plan that maximizes revenue by driving the sales of Food and Beverage in bar and
restaurant venues within the Live! Casino & Hotel complex. As Food and Beverage Sales Manager,
you will work with the Sales and Food and Beverage Departments to maximize revenue
opportunities through the sales of Live! Complex for food, beverage and service.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and
crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree
experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and
anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use
H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and
plays here
Interact with internal team members, clients, owners and suppliers to promote Food and
- Communicate with target customers and manage guests relationships
- Build and execute the selling strategy of the Live! complex to meet revenue expectations
- Understand the competitive marketplace and implement approaches to ensure the Live!
- Build and maintain and utilize Food and Beverage guests database
- Promote Live! complex bars and restaurants through outreach and Social Media
- With Culinary and F & B Teams, Create and implement effective marketing strategies and
- Book, manage and plan happy hours throughout complex
- Manage and assist with Open Table reservation requests
- Must be savvy in marketing and promotional strategies.
- Possess an outgoing personality, ability to approach all individuals and strike up conversations.
- Highly organized, reliable and have the ability to keep collected information secured.
- Communication skills are utilized a significant amount of time when interacting with others;
the venue, the brand and the Company.
- Excellent computer skills including MS Word, PowerPoint and Excel.
- Reading and writing abilities are utilized often when completing paperwork and management
- Mathematical skills, including basic math are utilized frequently.
- Problem solving, reasoning, motivating, and organizational skills are used often.
- Ability to travel to attend workshops, tradeshows, conventions, etc.
- May require a valid Driver’s License.
- Must be able to move about assigned venue safely, with ease, and record guest information.
- Required to work weekends and late nights, along with daytime office hours.
- Must speak fluent English, other languages preferred.
- Strong analytical skills to understand and respond to key business indicators and competitive
- Possess an outgoing personality with the ability to engage in conversations with prospective
- Excellent prospecting capabilities.
- Excellent organizational and planning skills.
- Experience in restaurant or food/beverage outlets required. Additional experience in
- May be required to work weekend and evening hours, along with daytime office hours.
- Will require frequent travel to local organizations for business development.
Educational Requirements
- Education: High School diploma or equivalent; some college preferred
- Experience: Minimum of two (2) to three (3) years’ experience in sales and/or marketing,
Physical Requirements
- Frequently standing up or moving within and outside of the facility safely and efficiently.
- Carrying or lifting items weighing up to 30 pounds.
- Handling objects, such as promotional items, computer keyboard and phone.
- Bending, stooping, and kneeling.
Working Conditions
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
