What are the responsibilities and job description for the Restaurant Host (Ridotto) - Bossier City position at Live! Casino & Hotel Louisiana?
Overview
Why We Need Your Talents:
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand
Greets restaurant guests with a positive, friendly attitude. Ensures guests are seated in a timely manner, and that the guest has a favorable dining experience.
Responsibilities
Where You'll Make an Impact:
- Greeting / welcoming and seating guests.
- Assign wait staff to service guests in their sections.
- Answering phone, greeting customers, and keeping track of seat availability in restaurant.
- Assisting wait/bar staff.
- Responsible for assisting with bussing and resetting tables.
- Responsible for cleaning host area and entrance to the restaurant.
- Ensure the safety and security of employees and customers.
- Other duties as assigned.
Skills to Help You Succeed:
- Must have upbeat, outgoing and positive attitude.
- Must be able to communicate in English fluently and in a professional manner.
- Must be available to work all shifts; to include day, swing, weekdays, weekends, and holidays.
- Must be a minimum of 18 years of age.
- Ability to read and comprehend basic instructions.
- Ability to perform assigned duties under frequent time pressure in an interruptive environment.
- Must possess good communication skills.
- Ability to work in a loud, high-energy 24-hour work environment.
- Ability to work well in a team environment.
Qualifications
Must-Haves:
- Education: A high school diploma or equivalent GED is required.
- Experience: Customer service experience dealing directly with customers.
- You will work in an environment where smoking is allowed.
- You will be exposed to alcohol, smoke, bright lights, and noise.
- You will need to walk up and down stairs to the Casino floor.
- You will work in 24/7 high energy casinos with over 300,000 square feet of gaming, hotel and entertainment space.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
Physical Requirements:
- Ability to stand and walk for duration of shift.
- Ability to occasionally lift up to 20 lbs.
- Ability to bend, stoop and reach, while assisting guests.
