What are the responsibilities and job description for the Restaurant General Manager (Sports & Social / Beverage) - Bossier City position at Live! Casino & Hotel Maryland?
External Job Title
Restaurant General Manager (Sports & Social / Beverage) - Bossier City
Overview
Why We Need Your Talents:
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Restaurant General Manager is responsible and accountable for administration, operation, and direct management of the Restaurant. This position reports to the Director of Food and Beverage.
Responsibilities
Where You'll Make an Impact:
Must-Haves:
Restaurant General Manager (Sports & Social / Beverage) - Bossier City
Overview
Why We Need Your Talents:
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Restaurant General Manager is responsible and accountable for administration, operation, and direct management of the Restaurant. This position reports to the Director of Food and Beverage.
Responsibilities
Where You'll Make an Impact:
- Strategic and Operational direction of the day-to-day operations of the Sports & Social venue within the company set policies and guidelines as well as the beverage department.
- Direct a suitable Marketing program that properly positions the operation to drive cash revenues to both Sports & Social and beverage floor target market segments.
- Maintain a professional company image, including restaurant and bar cleanliness and proper uniform and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors as well as Entertainment Director, if applicable.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Maintain cost of goods sold, nightly comps, nightly recap and safe audits by overseeing inventory counts.
- Respond to customer service needs, to provide the highest standards of service at all times. Also including on-line reputation management and internal reviews.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment, to reduce the risk of injury and/or accidents.
- Represent the venue in a professional manner to the community at large, including local businesses, civic organizations and media.
- Good people management, communication and listening skills.
- Proven ability to lead a team effectively, both verbally and in writing.
- Ability to perform assigned duties under pressure.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Ability to multi-task and delegate tasks to other managers and manage to outcomes in this multi-unit role.
- Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
Must-Haves:
- High School Diploma or GED required.
- 4 Year College Degree or equivalent with course work in restaurant management preferred.
- At least 5 years prior experience in restaurant/night club management required. Multi-unit management is a plus.
- Must speak fluent English, with ability to speak other languages preferred.
- You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
- Ability to stand for long periods of times without sitting or leaning.
- Ability to climb stairs multiple times daily.
- Ability to handle multi-tasking-heavy work-exerting up to 75 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to climb, bend, stretch, twist or reach with your body and arms.
- Ability to work under variable temperatures and noise levels.