What are the responsibilities and job description for the Slot Technician I - Greensburg position at Live! Casino Pittsburgh?
Overview
Function (Scope and Main Purpose of Job)
Repairs, maintains, and monitors the operation of assigned electronic gaming devices. Fills payout reserve containers. Participates in physical move of any slot related equipment.
Responsibilities
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties
- Repair and maintain slot related equipment on the casino floor.
- Repair and maintain slot related equipment in the slot shop.
- Participate in installation, movement, and removal of slot related equipment.
- Maintain proper gaming logs in order to comply with state and or internal regulations.
- Ensure an enjoyable gaming experience of guests to by maintaining the gaming equipment at the top level of proper operation.
- Ensure interaction with guests is friendly, cooperative and professional.
- Other duties as assigned.
Qualifications
Job Requirements (skills, knowledge, and abilities)
- Knowledge of hand tools and electronic testing devices.
- Ability to write technical statements.
- Ability to read simple instructions and schematic diagrams.
- Ability to do routine troubleshooting.
- Ability to repair gaming devices.
- Knowledge of gaming laws and regulations.
- Good communication skills.
- Good leadership ability.
Educational Requirements
- A high school diploma or GED equivalent.
- Two (2)-year Electronic Degree is preferred or equivalent experience in electrical maintenance.
- Must be able to acquire and maintain the State Gaming License required for the position.
Physical Requirements
- Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
- Standing 15%
- Walking 80%
- Sitting 5%
- Keyboarding 5%
- Use of going up and down 31 stairs multiple times per day and elevators.
Working Conditions
- 24/7 high energy casino with over 100,000 sq. ft. of gaming and entertainment space and approximately 500 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
