General Manager

Live! at the Pointe is Orlando’s premier entertainment destination, featuring unparalleled dining, cocktails and hospitality serving locals and visitors to International Drive. The 37,000 square-foot, multi-level dining and entertainment experience is located in the heart of The Pointe Orlando, walking distance from the convention center district. The one-of-a-kind destination offers day and evening dining options, high-energy sports watch parties, live music, unparalleled nightlife, the med events, and more. Live! at the Pointe features nationally acclaimed venues like Sports & Social, PBR Cowboy Bar, and Shark Bar, and more to come.

General Manager Responsibilities include, but are not limited to:

• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
• Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
• Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.

General Manager Qualifications

• High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
• At least 5 years' experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
• Must speak fluent English, other languages preferred.
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Exceptional time management and organization skills.
• Ability to work a flexible work schedule to include evenings, weekends and holidays.
• Must be at least 21 years of age.

The General Manager position requires the ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds.
• Moving about the venue safely and efficiently.
• Handling food, objects, products and utensils.
• Bending, stooping and kneeling.