What are the responsibilities and job description for the LN Concerts, Director of Premium Sales and Service position at Live Nation?
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LN Concerts, Director of Premium Sales and Service
Apply locations Seattle, WA, USA time type Full time posted on Posted 4 Days Ago job requisition id JR-76759
Job Summary : WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40 countries.
THE JOB
The Director of Premium Sales and Service is responsible for the long-term retention and growth of our full season, membership, group, and hospitality package members as well as other revenue-generating programs. This includes the service, support, and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.
WHAT THIS ROLE WILL DO
- Responsible for establishing, nurturing, and maximizing positive relationships with existing members and annually renewing their full season memberships via all touchpoints - calls, emails, seat visits, and events.
- Design, present, and execute annual proposals to existing premium clients and referrals.
- Develop new business sales opportunities by generating referrals, prospecting, and upselling current accounts.
- Meet and exceed specific levels of activity, appointments, and revenue goals while exceeding member expectations.
- Serve as the venue sales ambassador in the community while partnering with local organizations.
- Work in partnership with the Director of Regional Business Development and Sales Coordinator to network with current and prospective guests.
- Enter all pertinent customer interaction information in KORE / Salesforce.com for efficient reporting.
- Report directly to the Regional Director.
WHAT THIS PERSON WILL BRING
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits :
HEALTH
Medical, vision, dental, and mental health benefits for you and your family.
YOURSELF
Free concert tickets and generous paid time off.
WEALTH
401(k) program with company match.
FAMILY
New parent programs including caregiver leave and baby bonuses.
CAREER
Career and skill development programs.
OTHERS
Volunteer time off.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
The expected compensation for this position is : $62,000.00 USD - $78,000.00 USD
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Salary : $62,000 - $78,000
