Demo

LN Concerts, General Manager

Live Nation
Chicago, IL Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/18/2025

LN Concerts, General Manager

Job Summary : WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

WHAT THIS ROLE WILL DO

  • Establish and maintain high standards of customer service for staff, customers and vendors
  • Identify and maximize revenue drivers while optimizing the overall guest and artist experience
  • Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
  • Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
  • Manage relationship with the City of Irving
  • Oversee food and beverage and merchandise performance and strategies
  • Hires, trains and schedules full and part-time employees, and work closely with all subcontractors and / or third-party vendors.
  • Promote and establish "rental" events in the venue.
  • Works closely with Live Nation promoters and operations and provides direction on standards and compliance
  • Coordinates and facilitates event set-up with operations
  • Performs and executes successful settlement of events
  • Performs and executes timely Flash Reports after events
  • Forecasts in ROME, operational and production expenses, as well as ancillary revenue streams.
  • Coordinates day of event activities and matters
  • Excellent working knowledge of Health & Safety
  • Implements and complies with the companies' audit procedures
  • Ensures that employees performance is monitored and reviewed accordingly
  • Management of employee attendance records, for all employees
  • Any other reasonable duties as required by the executive management
  • Work closely with key civic governmental departments, as well as interaction with the community in general
  • Other duties as assigned
  • This position typically supervises a number of exempt and non-exempt positions
  • Day to day management of all venue vendors / subcontractors
  • Responsible for meeting staffing levels and budget targets for each event
  • Generate Operations costs flash report following each event
  • Work with all other departments to help fulfill needed requirements
  • Advance each show with tour security directors and fulfill tour security requirements
  • On site for each event prior to load in and until load out

WHAT THIS PERSON WILL BRING

  • Minimum 5 years experience as a general manager or operations manager in a hospitality related business
  • Must have extensive background in event sales and promotion
  • Ability to perform all job duties and responsibilities
  • Requires excellent communication skills, both verbally and written
  • Must have expertise in profitability analysis and budgeting
  • Exhibits strong problem-solving skills in long term and immediate situations
  • BENEFITS & PERKS

    Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits :

    HEALTH

    Medical, vision, dental and mental health benefits for you and your family.

    YOURSELF

    Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.

    WEALTH

    401(k) program with company match, stock reimbursement program.

    FAMILY

    New parent programs including caregiver leave and baby bonuses.

    CAREER

    Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.

    OTHERS

    Volunteer time off, crowdfunding match.

    EQUAL EMPLOYMENT OPPORTUNITY

    We aspire to build teams that reflect and support the fans and artists we serve.

    HIRING PRACTICES

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

    The expected compensation for this position is :

    110,000.00 USD - $138,000.00 USD

  • Pay is based on a number of factors including market location, qualifications, skills, and experience.
  • About Us

    Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care.

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    Salary : $110,000 - $138,000

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