What are the responsibilities and job description for the Music Hall Supervisor House of Blues Dallas position at Live Nation?
Job Summary : The Role :
- Responsible for assisting daily operations and overall business objectives in the Music Hall.
Responsibilities :
Monitor the labor cost of the shift, paying close attention to overtime
Accurate accounting close-out of special events
Checking accuracy of labor system at the end of the shift
Maintain appropriate atmosphere (lights, sound level, room temperature, cleanliness, line of sight, table maintenance, room capacity)
Conduct operations with a Guest First mindset
Ensure all recap forms are submitted to accounting
Ensure that Blues Buster is set up for success
Perform opening, ongoing and closing duties
Conduct daily pre-shift in an upbeat and motivational manner
Perform daily liquor pulls for bar staff
Ensure all cash drawers have appropriate change
Log nightly sales and operational issues in Manager Log Book, either manually or online
Conduct safety, cleaning and maintenance walk-through – interior and exterior of building
Check ticket counts with box office before shift begins
Check email and mail box for current information
Update Contact Log at the end of the shift
Familiarize self with event sheets
Facilitate proper inter-departmental communication and organization
Qualifications : Required :
State or County Licensee or Certification Requirement) / Responsible Alcohol Awareness Training Certification or Equivalent
High school diploma or equivalent
Ability to work late hours
Flexible schedule
3 years supervisory experience in high volume restaurant / music hall environment
Knowledge of Microsoft Office products and Point of Sales system, preferably MICROS
Knowledge of state, federal and local liquor laws and health code regulations
Ability to deal with intoxicated guests in a positive and safety minded manner
Tolerance of all cultures, music and art forms
Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management
Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence
Preferred :
At least 2 years’ experience with a national restaurant chain
Experience in a live music environment
College diploma in related field
Physical Demands / Working Environment :
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
