What are the responsibilities and job description for the Security- Event Staff - Xfinity Center position at Live Nation?
Job Summary:
Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who are you?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY , is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
Customer service, crowd control, searches at our entrance gates, and helping to maintain a high level of safety at our venue. All employees must adhere to established COVID-19 safety regulations and procedures.
Job Functions:
- Provide a customer friendly environment.
- Greet and assist guests to seating area and offer other services as needed.
- Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
- Search and screen individuals to prevent passage of prohibited items into the venue.
- Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
- Engage with guests to ensure their needs are met and to provide a positive and safe experience for all.
- Alert guests of venue rules, as well as report any infractions or violations.
- Write reports of activities and irregularities such as guest incidents or ejections, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Patrol premises to prevent and detect signs of intrusion and ensure security of doors gates.
- Provide general assistance to guests and other staff members to promote an environment in line with the core values of Live Nation.
- Assist in post-show cleanup of assigned area within the venue.
Qualifications:
- Must be at least 18 years of age
- Prior customer service experience a plus
- Strong strategic thinking and creative problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute programs
- Excellent verbal and written communication skills
- Available to work nights and weekends with the opportunity for additional hours on non-event days
If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal/ to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
