Usher/Greeter/Ticket Taker

Job Summary:

As an usher, greeter or ticket taker at the WHITE RIVER AMPHITHEATRE, you will greet guests, electronically scan concert tickets/passes/credentials to verify authenticity and allow guests entry into the venue; help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Job Functions:

• Greet guests and scan event tickets upon entry to the venue using hand-held electronic scanners
• Examine tickets/passes to verify authenticity.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve or refer guest complaints or problems.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Assist patrons by answering questions, and giving directions to places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• May help at informational kiosks or displays around the venue.
• Position requires working outdoors under variable weather conditions.
• Show CARE by participating in venue recycling efforts before, during and after the show.

Qualifications:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation:

• Must be 16 years of age or older
• High School Diploma or equivalent preferred
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Position requires constant walking, standing, climbing stairs and occasional sitting, lifting and carrying 25 lbs.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.