Demo

Post Closing Specialist

Live Oak Bank
Wilmington, NC Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/3/2025

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How this Role Impacts Live Oak and its People

As a part of the Post-Closing department, you will help the bank meet and exceed audit expectations for loan documentation and accuracy. The role is essential to maintaining the bank's safety and soundness. The document intake and loan review process are critical steps in protecting the bank against losses, which in turn impacts profitability.

What You'll Do at Live Oak

  • Risk Assessment : Conduct thorough reviews of commercial loan files post-closing to identify any potential risks or discrepancies.
  • Documentation Review : Review the loan to ensure accuracy, including understanding the specifics of various types of loan products including things such as USDA, FSA, Conventional, and SBA. Familiarity with items such as loan agreements, security agreements, promissory notes, and collateral documents is essential.
  • Risk Mitigation : Develop the ability to mitigate risks and recommend appropriate actions to management.
  • Collaboration & Issue Resolution : work closely with various departments and stakeholders, including closing, underwriting, credit, legal counsel, and compliance, working towards making the loan file as accurate as possible.
  • Communicate : work with legal counsel in relation to the closed loan documentation, as well as internal partners.
  • Compliance Assessment : be knowledgeable and able to identify issues in relation to bank compliance guidelines such as the Bank Secrecy Act, CIP, Regulation B, and Anti-Money Laundering requirements, as well as internal policies and procedures.
  • Project Ownership : assist the Head of Post-Closing & Insurance and / or the Post-Closing Managers with special project requests such as checklist management, departmental manual updates, and technology project support.
  • Bank Audit Support : multiple agencies audit the bank throughout the year. Post-closing specialists are responsible for assisting in preparing the loan files for audit review.

How You'll Do It

  • Function as a team and realize all members of the team are vital to its success.
  • Collaborate across teams and departments in the organization, working towards always producing highly accurate files while being seen as a resource and partner.
  • Follow regulatory requirements.
  • Maintain technical know-how and skills through training as needed.
  • Gain a thorough knowledge and understanding to stay current with products and services offered by the bank.
  • Perform other duties as required; be willing to cross-train.
  • Required and Preferred Experience

  • Associate's or Bachelor's Degree required. Equivalent work experience in Post-Closing or similar role would be considered.
  • Customer service and / or a job that required teamwork required.
  • Basic commercial loan documentation knowledge is required.
  • Excellent oral and written communication skills required.
  • Banking or legal real estate experience (closing, processing, lending, etc.) required.
  • Familiarity with SBA lending procedures strongly preferred.
  • Our Values

  • Dedication : Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
  • Ownership : Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
  • Respect : Treat everyone wi.th courtesy, politeness, and kindness.
  • Innovation : Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
  • Teamwork : Foster collaboration, accountability, and trust with others and understand that together, we do more
  • For a detailed overview of our employee benefits please visit : https : / / www.liveoakbank.com / corporate-social-responsibility / live-oak-bank-employees /

    Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities / Women / Veterans / Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and / or interview process should notify human resources at careers@liveoak.bank

    EEO is the Law

    Commitment to Diversity

    Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.

    The base pay range for this position is $26.44 - $43.27 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise.

    Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.

    Salary : $26 - $43

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