Behavioral Health Unit Coordinator

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Behavioral Health Unit Coordinator today with Live Oak Mental Health and Wellness Center.

Benefits

Live Oak Mental Health and Wellness Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Behavioral Health Unit Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Function as a Behavioral Health Technician and performs a range of duties to ensure the effective day-to-day office operations of the unit as needed.

What you will do in this role:

Quality

• Conduct initial and ongoing data collection regarding patients individually and in groups and use that data to initiate appropriate therapeutic intervention.
• Identify potential risk factors and communicates observations to the RN. Implements interventions under the direction of the RN; such as safety levels, room programs, seclusion, restraint, etc. according to policy and procedure including associated documents.
• Utilizes the multi-disciplinary treatment plan and own knowledge and skill to guide interventions with patients. Provide comprehensive care to patients as assigned including physical, as well as psychological care. Contributes to the plan of care and revision of that plan.
• Documents observations, interventions and outcomes in the medical record according to policy and procedure.
• Provides educational information to patients and families.
• Transition of documentation to next level of care providers
• Maintenance of an inventory of office supplies and ordering of supplies and forms as needed
• Completion of discharge wellness calls to patients post discharge including documentation of call in patient electronic record.
• Data entry and management of spreadsheets to include, but not limited to admission/discharge log
• Updating care team of patients’ commitment status and court documentation needed.
• Transmission of documentation to Probate Courts
• Demonstration of expertise in mental health promotion and maintenance of high-quality comprehensive patient care.
• Assists in escorting patients to and from scheduled activities in a safe and professional manner.
• Assists as needed in obtaining vital signs in a complete and accurate manner
• Maintaining high level of interpersonal relationships with program staff.
• Utilization of appropriate skills in telephone etiquette when answering the telephone, making sure to record correct messages and pass along to appropriate staff, including patient inquiries.
• Maintenance of patients’ charts including filing, ensuring completeness and breaking down charts for medical records.
• Monitoring of cameras to maintain safety of unit including DESO duties.
• Accepting assignments to all units as directed by supervisor.
• Attending staff meetings and documenting meeting minutes to send out to team as directed.

Service

• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
• Engages in evidence-based best practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
• Perform as a Behavioral Health Tech as needed

People

• Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.
• Assists in the orientation of new staff as needed.

Growth

• Participates in hospital or departmental performance improvement activities, and seeks opportunities to improve department and inter-department processes.

Other

• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• High School Graduate / GED

• 1 years of experience in a healthcare setting preferred

Live Oak Mental Health and Wellness Center, is a part of Trident Health. We give inpatient stabilization treatment to patients who seek treatment for acute psychiatric symptoms which cannot be addressed on an outpatient basis. Common disorders of patients treated in this program include but are not limited to: major depressive disorder, schizoaffective disorder, schizophrenia, bipolar disorder, adjustment disorders, post-traumatic stress disorder, impulse control disorder and a variety of co-morbid personality disorders. Our patient population is both adult and adolescent. We offer 24 hour availability of a full range of services. We have the capability to institute rapid lifesaving interventions. Our physician availability is 24 hours a day to institute needed modification to the treatment plan. Psychiatrist involved in the direction and management of the treatment program. Round the clock skilled nursing care implementing the treatment plan and providing monitoring and assessment of the patient's condition and response to treatment.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Behavioral Health Unit Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.