What are the responsibilities and job description for the Admissions Coordinator position at Livengrin Foundation?
Job Details
Job Location: Bensalem , PA
Position Type: Full Time
Education Level: High School Diploma or Equivalent
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Day & Evening
Description
Job Summary: The Admissions Coordinator is responsible for supporting all phases of the admissions process including interviewing potential patients, collecting and recording required information and signatures, verifying insurance, and preparing and suppling information to appropriate team members.
Responsibilities and Duties:
- Attends to all calls and visitors promptly and efficiently, ensuring that families and guests understand the services available to them.
- Handles all drop-offs, ensuring that cash and items are documented and accounted for.
- Works with families and patients during potential AFA situations.
- Registers patient vehicles on Livengrin property, ensuring they are moved and logged by maintenance.
- Provides high-quality customer service.
- Completes intakes over the phone and in person.
- Provides information and support for those seeking treatment and works to address any concerns or barriers.
- Ensures the necessary information is collected from potential patients and that the appropriate forms are signed.
- Verifies patient insurance, ensuring all required information is accurately obtained and documented.
- Reviews insurance benefits and coverage with potential patients, informing them of their financial obligations.
- Collects and records payments according to protocols.
- Coordinates with all involved departments to ensure payment plans are set up.
- Coordinates with DUI staff regarding all DUI-referred ASAMs.
- Schedules assessments for all sites.
- Follows up with all potential referrals that are pending.
- Schedules transportation as needed, including Uber, Danny's Ride, and internal transport.
- Works with compliance and patient care coordinators to ensure all required documents are valid and accounted for.
- Answers daily inquiries regarding the admissions process and refers inquiries as appropriate.
- Adheres to all organization policies and procedures.
- Performs other related duties as assigned.
Qualifications
Education and Experience:
- High School Diploma or its equivalent.
- At least one year of healthcare clerical experience, preferably in an addiction treatment setting.
- Familiarity with health insurance and benefit verification processes.
The schedule for this position is Monday, Tuesday, Saturday & Sunday 11:30 AM - 8:00 PM.
