What are the responsibilities and job description for the Front Office Dental Receptionist position at Livernois Dental Care?
We are looking for a friendly and organized Dental Receptionist to join our dental practice team. The Dental Receptionist will serve as the first point of contact for patients, ensuring a positive experience from arrival to departure. The ideal candidate will have excellent communication and customer service skills, along with the ability to manage administrative tasks effectively in a fast-paced environment.
Responsibilities
- Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
- Manage appointment scheduling and maintain accurate patient records.
- Handle phone inquiries and provide information regarding services offered.
- Process patient payments and manage collections as necessary.
- Ensure compliance with HIPAA regulations and maintain confidentiality of patient information.
- Collaborate with dental staff to facilitate smooth office operations and enhance patient experience.
- Office Coordination: Assist with maintaining a clean and organized reception area. Ensure all patient forms and documents are up to date and available.
- Administrative Support: Perform general office duties such as filing, faxing, and updating patient charts. Assist with maintaining office supplies and inventory.
- Customer Service: Provide exceptional customer service to patients, addressing concerns or questions and ensuring their needs are met in a professional and compassionate manner.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Dental office: 1 year (Required)
Ability to Commute:
- Detroit, MI 48221 (Required)
Work Location: In person
Salary : $18 - $22