What are the responsibilities and job description for the Lead Home Automation Technician position at Livewire?
Title: Lead Technician / Service Tech 1
Department: Production
Reports to: Production Manager
Compensation: $25-$35/hr
Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
Requires excellent communication skills
Self-motivated, task driven, and able to apply “best practices” theory
Strong problem solving skills
Ability to use hand and power tools
Ability to lift 50 lbs
Key Job Responsibilities:
Complete one-room audio/video installs and set up
Satellite/Cable systems setup and install
Advanced troubleshooting of simple systems
Basic networking/data system install and set up
Basic programming of single-room, advanced systems (URC/Control4)
Basic understanding of multi-room systems and setup
Basic understanding of security system programming and design
Basic understanding of Bose single room systems
CEDIA ESTII or better certification (or obtain within 6 months of hire)
Completion of Alarm.com Academy (or obtain within 6 months of hire)
Completion of Livewire University within first year of employment
Minimum Job Requirements:
Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work rotating “on-call” service schedule
Proficient in all Assistant level qualifications
Competent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Minimum of 1 year field experience
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
Requirements
Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work rotating “on-call” service schedule
Proficient in all Assistant level qualifications
Competent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Minimum of 1 year field experience
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 6 Paid Holidays per year
- 10 days PTO
- Employee Discount on product
- Simple IRA
Salary : $20 - $35
