Director of Community Relations (Sales and Marketing)

Director of Community Relations Cambridge, Massachusetts Senior Living Residences is acclaimed for its forward-thinking, pace-setting innovations in the world of senior care that includes a renowned Compass Memory Support Neighborhood, as well as the award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area. Senior Living Residences enjoys an exceptional reputation among both families and professionals for providing quality care, creating innovative programs that enhance quality of life for residents and for maintaining the highest of industry standards. But it is our associates’ commitment to our “Right Values” philosophy that established and maintains this position of excellence, respect and trustworthiness in the senior housing industry. Working in the assisted living field requires compassion, integrity. Our most successful associates don’t view their role as just a job but as an opportunity to make a real difference in the lives of seniors. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work! Want an incredibly rewarding career? Join our team. Work alongside a team of caring and compassionate professionals. Enjoy an outstanding benefits package. Help make our residents’ twilight years the best years. SCHEDULE: Full Time: salaried position with on-call responsibilities and rotating weekend on-duty PAY & BENEFITS: Annual salary starting at $70,000, plus bonus structure Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance, disability coverage, complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates: DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company! Generous bonus program for referring associates and or residents (up to $2,500!) Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identify theft protection, office supplies, concert & museum tickets, travel, shopping, and much more! Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses. Nationwide tuition rewards program. Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner Commuter Benefits include pre-tax savings on public transportation passes and parking WHAT WILL YOU BE DOING? The Director of Community Relations who will be responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy. The Director of Community Relations develops meaningful relationships with residents, families, and community partners, plans and conducts presentations showcasing our services and innovative programs, ensures a smooth transition for new residents throughout the entire sales/move-in process. REQUIREMENTS / WHAT WE EXPECT: Experience: Experience in sales and outreach, a MUST! Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth. Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others. Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management. Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm. Technical Ability: You can’t be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers. Knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques, and a sincere desire to work with cognitively impaired residents.