What are the responsibilities and job description for the Customer Service Associate position at Living Treasures Wild Animal Park Moraine?
About Us:
Living Treasures Wild Animal Park is a family-owned wildlife park where guests can experience the thrill of interacting with a variety of wild animals in a fun, educational, and safe environment. We are committed to providing exceptional customer service and a memorable experience for visitors of all ages. Join our team and be part of creating unforgettable moments while promoting wildlife conservation and education.
Position Overview:
We are seeking enthusiastic and friendly individuals to join our team as Customer Service Associates. As a Customer Service Associate at Living Treasures Wild Animal Park, you will play a vital role in ensuring visitors have a positive, memorable experience. You will be the first point of contact for guests, helping them with inquiries, ticket sales, and offering information about the park and its attractions. If you enjoy interacting with people and animals, this is the perfect position for you!
Key Responsibilities:
- Greet visitors with a warm and friendly attitude, ensuring a welcoming atmosphere.
- Assist guests with ticket purchases, memberships, and information about park attractions.
- Answer questions and provide helpful information about the park, animals, and services.
- Handle cash register transactions, process payments, and issue receipts accurately.
- Maintain cleanliness and organization of customer-facing areas, including the front entrance, gift shop, and guest services.
- Assist in keeping the park’s environment clean, safe, and enjoyable for guests and animals.
- Monitor the flow of visitors to ensure smooth operations and timely services.
- Support park staff in ensuring guests follow safety guidelines and policies.
- Handle customer inquiries, concerns, or complaints in a positive and professional manner.
- Collaborate with the team to ensure high standards of service and customer satisfaction.
Qualifications:
- Previous customer service experience is preferred, but not required.
- Friendly, positive, and outgoing attitude.
- Strong communication skills and the ability to interact with a diverse group of people.
- Ability to work in a fast-paced, high-energy environment.
- Comfortable working outdoors in various weather conditions.
- Ability to work flexible hours, including weekends and holidays.
- A passion for animals and a willingness to promote park conservation efforts.
Work Environment:
- Indoor and outdoor work in various weather conditions.
- Fast-paced and team-oriented setting with high levels of interaction with the public.
- Energetic and friendly environment where every day brings something new!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $12 - $15
