What are the responsibilities and job description for the Front Desk Lead Supervisor position at Living Well Clinical Nutrition?
Join Our Team as a Front Desk Lead/Supervisor!
Are you a natural leader with a passion for helping people and creating a welcoming environment?
At Living Well Clinical Nutrition, we are passionate about empowering individuals to achieve transformative, lasting results through proper nutrition and personalized functional wellness solutions. We are looking for a dedicated and organized Front Desk Lead to oversee our front desk operations and provide exceptional support to both our team and our patients.
As the Front Desk Lead, you’ll play a key role in ensuring the smooth operation of our clinic by managing front desk staff, optimizing workflows, and maintaining a patient-centered experience. This is an opportunity to combine your leadership skills with your passion for health and wellness to make a meaningful impact.
Who Is Living Well Clinical Nutrition?
At Living Well Clinical Nutrition, we combine trusted, experienced functional medicine practices with personalized care to deliver lasting, life-changing results. We focus on the root causes of illness, not just symptoms, to help our patients achieve true wellness and their best quality of life.
We empower individuals every step of their health journey, offering solutions that optimize their body and create an optimal YOU!
What You’ll Do as a Front Desk Lead
- Supervise and support the front desk team, ensuring high standards of performance and professionalism.
- Train and onboard new front desk staff, providing clear direction and ongoing guidance.
- Manage daily front desk operations, including scheduling, patient check-ins and check-outs, and maintaining patient files.
- Address escalated patient concerns with a calm, solution-oriented approach.
- Monitor and manage the appointment calendar, including confirming appointments, filling cancellations, and maintaining the waitlist.
- Ensure that front desk processes run smoothly and efficiently, optimizing workflows as needed.
- Handle administrative responsibilities, including inventory management (e.g., supplements and office supplies).
- Collaborate with management to implement and uphold clinic policies and procedures.
- Maintain cleanliness and organization of the front desk and waiting areas.
- Assist with special projects or clinic initiatives as needed.
What We’re Looking For
- Leadership experience in a customer service, healthcare, or wellness environment.
- Familiarity with functional medicine (personally or professionally) is a plus.
- Proficiency with computers and scheduling software; ability to learn new systems quickly.
- Strong communication, interpersonal, and problem-solving skills.
- Highly organized and detail-oriented with the ability to multitask and prioritize effectively.
- Comfortable handling escalated patient issues with professionalism and empathy.
- Ability to maintain confidentiality when handling sensitive patient information.
- Physical ability to work sitting or standing and perform tasks involving reaching and bending.
- Positive attitude and ability to thrive in a fast-paced, team-oriented environment.
Why Join Us?
At Living Well Clinical Nutrition, you’ll lead a dynamic and compassionate front desk team that is passionate about supporting patients on their health journey. You’ll have the opportunity to make a difference, help improve operational excellence, and play an integral role in the success of the clinic.
Does this sound like you?
We’d love to hear from you if you feel you’re the right fit for this leadership role. Apply today and take the first step toward joining the Living Well Clinical Nutrition team!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
- Day shift
- Every weekend
- Weekends as needed
Work Location: In person
Salary : $14 - $16
