Sr. Coordinator, HR/People Operations

Let us introduce ourselves.

livingHR is the remote-first, professional services “work agency” created to make work better. We have served over 400 organizations to provide human-centric, future-of-work ready, HR-managed services, professional services, and products to augment HR and People functions around the world.

livingHR believes in taking exceptional care of our team so they can take exceptional care of our clients, partners, and communities. We are adaptable, entrepreneurial, and always looking to iterate and make improvements, which can come with a lot of change (for the better). If you are looking for a role where no day is ever the same, and you prescribe to the idea that variety is the spice of life, then you will likely enjoy our way of working. The people who find the most success here are those who are willing to be a part of a team, where no task is too big or too small, and feedback is welcomed.

To learn more about our Culture Code, Cares Campaign, and our WeBelong work in Diversity, Equity, and Inclusion visit our website: https://livinghr.com/.

Overview
As a Sr. Coordinator, HR/People Operations, you will work closely with our Client Delivery team of HR and Creative experts, and COO to deliver highly technical and project-based support. This role will broadly support with all client support related needs, managing surveys, compensation and people analytics, administration of client related systems (project management, file sharing, CRM software, resourcing/workload management, learning platforms, and recruiting).

Impact

• Provide administrative support and coordination for internal stakeholders to facilitate successful execution of projects and initiatives
• Facilitate the transition of project handoffs from the sales team to the delivery team, ensuring all necessary information is accurately transferred
• Handle the copying and organization of notes from HubSpot into internal systems to ensure that delivery teams have accurate information
• Coordinate the project kickoff process, including creating action plans, assigning next steps, and tracking progress
• Maintain project tracking to ensure timelines, milestones, and resources are efficiently managed
• Work closely with the leadership team to allocate the right resources for delivery, supporting efficient project execution
• Provide analytical and project support on surveys to support delivery and HR analytics, ensuring data is collected and processed accurately
• Provide ad-hoc compensation reports and assist with HR analytics, compiling data as required to support client projects
• Management of project and CRM data to ensure it is up-to-date and accurate for delivery teams
• Regularly maintain data related to OKRs (Objectives and Key Results) to support delivery progress
• Provide support for facilitation needs such as managing projects in Mural (visual collaboration tool) and ensuring meetings run smoothly
• Organize and maintain client files, ensuring the team has easy access to important documents and information
• Offer general support to the leadership and delivery team, helping to resolve operational issues and providing ad-hoc assistance as required
• Manage job postings for client roles, ensuring that positions are posted, tracked, and updated in a timely manner
  
  
  
  
  

Requirements

• Bachelor's degree in related field required
• Proven experience (2 years) in professional services or project management support, with a track record of successful project delivery and client satisfaction.
• Experience with HR analytics or compensation reporting
• Familiarity with project management software and tools
• Knowledge of survey and assessment management tools
• Strong ability to collaborate and communicate with team members, understanding importance of completing work on time and how your role impacts successful project outcomes.
• Excellent time management, organization, and ability to prioritize competing deadlines.
• Proven ability to work independently while checking for understanding.
  
  
  
  
  

Other Helpful Information
As a full-time team member, we offer you:

Autonomy & Flexibility: We call it, WfWiMS “Work from Where it Makes Sense,” a philosophy we have had in play since our inception in 2009, and we have no plans to change. This flexibility comes with a responsibility to self-manage and be an exceptional performer. We work remotely and have offices in our hub markets if you want to come in or go onsite with a client and from time to time, we do that too.

Compensation: Competitive, fair, and transparent base salary plus incentives for account growth, retention, and client referrals.

Comprehensive Benefits: We provide a wide range of benefits, including medical, dental, 401k, STD/LTD, life, and telehealth mental health counseling.*

Unlimited PTO/Paid Holidays: We encourage you to use your time, with a minimum requirement, and provide *23 paid holidays.

A Culture of Impact and Humanity: We care about the impact we make and the humanity we extend to each other, our clients, and our broader community. Learn more about the culture here: https://livinghr.com/culture.

What You Can Expect
While we wish we could personally respond to every candidate, we will only reach out to candidates that meet or exceed the requirements and align with where livingHR has hub offices (https://livinghr.com/locations).

Resources staying connected

We have also built a career transition portal to help everyone in their search for their next role. Check it out: https://livinghr.com/career-transition-portal

Follow us on social: https://www.linkedin.com/company/livinghr/ | https://www.instagram.com/livinghrinc | https://www.facebook.com/livinghrinc/

Check out our Careers page for additional opportunities: https://livinghr.com/careers

If you need assistance or any accommodations with this application, we’re here and so happy to help. Contact us at talent@livinghr.com.