What are the responsibilities and job description for the Scheduler/Customer Service Representative position at Livingoods Inc?
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Interacts with customers in a friendly and professional manner (incoming and outgoing calls)
- Uses software to schedule service on customer's home appliances. Familiarity with the local area is desirable
- Filing of completed service tickets
- Other duties as assigned by Customer Service Manager
- Previous customer service experience
- High level of ownership, accountability and initiative
- Excellent communication (including strong telephone etiquette), interpersonal and analytical skills
- Ability to demonstrate good judgement when handling customer concerns
- Prioritize multiple tasks in a fast-paced environment
- Ability to develop relationships with customers and colleagues
- Ability to quickly learn new procedures and processes
- Strong organizational and follow-through skills
- Must be reliable, with excellent attendance
- Computer and technology competency
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Salary : $38,000 - $42,000
