Deputy Director of Information and Technology Services

The work involves responsibility for the management of Information Technology programs, policies, and resources for Livingston County.  This is an administrative, supervisory, and technical position that includes the management of complex data processing and communication systems and initiatives, network infrastructure and operating systems, device and end-user client technology, telecommunications solutions, cyber security, and the supervision of service requests. Work is performed in the office and in the field.  Supervision is exercised over subordinate personnel.  The work is performed under the general supervision of the Director of Information and Technology Services.  Wide leeway is allowed for the exercise of independent judgment in carrying out work activities.   The incumbent will serve as the acting Director of Information and Technology Services in their absence, as necessary and assigned.  A Deputy Director of Information and Technology Services does related work as assigned.

• Directs and coordinates special projects and programs as assigned; 
• Supervises and coordinates activities and employees related to the day-to-day operations and responses to work orders, technology issues, and service requests;
• Establishes work order procedures, priorities, and controls to insure adequate volume and responsiveness in operations;
• Supervises, trains, and provides assistance to employees engaged in the operation and management of computers, network components, and other related peripheral equipment;
• Reviews work of employees to determine adherence to project goals and departmental standards, policies, and procedures;
• Coordinates the implementation of new operating systems and hardware; 
• Establishes processes and requirements for computer and telecommunications systems, including stakeholder participation, specifications and business process analysis documentation, budget development, oversight of procurement processes, and assurance of sound implementation plans;
• Analyzes the flow and integration of information and data between various systems and recommends solutions to improve computing and communication procedures and enhance efficiencies for local government programs and services;
• Determines whether departmental and agency needs can be satisfied with internal resources and, if not, recommends and assists in the development of grant applications, specifications, requests for proposals, bids, and contracts with external entities;
• Plans, designs, develops, and implements technology solutions working closely with department heads and other local governments and New York State agencies;
• Coordinates communications, computing resources, and shared services initiatives in conjunction with other local governments and New York State agencies;
• Insures that all systems are operating at required performance levels including applications of software, operating systems, hardware, and modifications suited to users' needs;
• Assists in the establishment of new and revised department and organizational policies and operating procedures; 
• Confers with software, hardware, and other technology vendors regarding problems and corrective actions; 
• Assists in the preparation of strategic plans and the annual departmental budget based on user requirements, mandated items, current and anticipated projects and resources, and organizational objectives;
• Determines need for new or additional equipment and software and recommends type and/or capacity;
• Provides input and recommendations on policy formulation and program policy development to the Director of Information and Technology Services, County departments, elected officials, and partnering external agencies;
• Analyzes, interprets, and condenses federal and state legislation, regulatory and administrative policies in the area of information technology services, and cyber security; and
• Performs other related duties as assigned.

FULL PERFOMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS:  Thorough knowledge of the operation, care, and adjustment of electronic computers and related peripheral equipment, electronic communications systems, voice communications systems, and related peripheral equipment; thorough knowledge of the principles of electronic computer programming and systems analysis; thorough knowledge of application of major types of electronic data processing equipment to administrative, accounting, and statistical problems; good knowledge of governmental budgetary procedures; ability to establish and maintain effective working relationships with others; ability to get along well with subordinates and peers and to secure their cooperation; ability to understand and follow oral and written instructions; ability to communicate effectively both orally and in writing; ability to plan, direct, supervise, and accept responsibility for the work of others; ability to monitor and control a large number of projects, problems, and issues; ability to translate and adapt administrative, statistical, and financial data to programs for use in a data processing operation; ability to lift and/or move up to 10 pounds; physical condition shall be commensurate with the demands of the position.Applicants must meet all requirements for one of the following qualification options in order to be approved for examination and/or appointment:

Qualification Option #	1	2
Training/Education	Possession of a Bachelor’s degree[1][2] in electronic data processing, computer science, public administration, or a closely related area of study.	Possession of an Associate’s degree[1] in electronic data processing, computer science, public administration, or a closely related area of study.
General experience	Four (4) years of full-time, paid experience in the management of information systems projects, or the operation of electronic data processing equipment involving programming, systems analysis, or technology application activities.	Six (6) years of full-time, paid experience in the management of information systems projects, or the operation of electronic data processing equipment involving programming, systems analysis, or technology application activities.
Supervisory experience	Two (2) years of the above experience must have been in a supervisory capacity.
License/Certification	Possession of a valid New York State driver’s license.
Other requirements	See Special Qualifications below.

Part-time service will be given prorated credit toward experience requirements.

1. Must be able to lift and/or move up to 10 pounds.
2. An appropriate driver’s license must be maintained throughout employment.
3. Access to reliable transportation, which may be used to perform job duties, must be maintained throughout employment.
4. A driving record evidencing safe and responsible vehicle operation is required. 
5. Must authorize and execute any necessary releases to enable the appointing authority to verify licensure and driving history involving violations and/or crimes. 

Deputy Director of Information and Technology Services – PJC in County service

PROVISIONAL APPOINTMENT NOTICE:
An individual who receives a provisional appointment must take the examination for the position title on the next occasion it is offered. In order to be eligible for a permanent appointment to the position, the provisional appointee must pass the exam and be ranked 1, 2, 3, or be tied in score with the individual ranked number 3 of those who are willing to accept appointment to the position. It should be understood that even if the provisional appointee is eligible for appointment, the employer may choose another candidate to fill the position on a permanent basis. Questions regarding provisional appointments should be directed to the Livingston County Human Resources Department.

NOTE:  Livingston County residency is not a requirement for this position. However, Livingston County residents will be given preference in the hiring process.

Salary : $105,000 - $115,000