What are the responsibilities and job description for the Billing Coordinator position at LLA Therapy?
About our Company
With over 30 years of pediatric therapy experience, LLA Therapy’s motto is: Helping Kids Shine Their Brightest! In order to accomplish our goal we pride ourselves on effective and streamlined communication, ongoing mentoring and support, collaboration between our core therapeutic disciplines (assistive tech, intervention specialists, speech, ABA, and PT), and providing our professionals with the materials and tools they need to succeed. We have structured back office support through our HR, Billing, and scheduling departments.
Position Details for the Billing Coordinator
We are seeking a dedicated Billing Coordinator to join our team and play a vital role in managing client intake, insurance authorizations, claims denials, and accounts receivable. This position is essential to ensuring smooth and efficient billing operations, supporting our families and therapists, and maintaining the financial health of our practice.
Essential Accountabilities for the Billing Coordinator
Client Intake & Insurance Verification
- Collect and process new patient intake forms with a focus on accuracy and completeness.
- Verify insurance eligibility and benefits prior to the start of services.
- Communicate clearly with families about coverage, co-pays, deductibles, and out-of-pocket responsibilities.
- Maintain accurate and up-to-date patient records in the practice management system.
Insurance Authorizations & Denial Management
- Obtain prior authorizations and ensure continuous approval for ongoing services.
- Monitor authorization expirations and proactively request renewals.
- Review and manage claim denials, taking appropriate steps for appeals or resubmissions.
- Work directly with insurance companies to resolve issues and ensure timely reimbursements.
- Collaborate with therapists and administrative staff to ensure documentation supports approvals.
Billing & Accounts Receivable (A/R) Management
- Track outstanding insurance claims and follow up to ensure prompt payment.
- Identify and resolve discrepancies or payment delays with insurers.
- Stay current on insurance policies, Medicaid/Medicare regulations, and industry best practices.
- Partner with therapists, front office staff, and the billing team to support an efficient revenue cycle.
- Experience in medical billing, insurance authorizations, or a related healthcare role.
- Knowledge of insurance verification, prior authorizations, and the claims appeal process.
- Familiarity with CPT codes and medical billing software.
- Strong organizational skills and high attention to detail.
- Excellent customer service and communication skills.
- Self-motivated, team-oriented, and a creative problem solver.
- Ability to work independently and collaboratively in a fast-paced environment.
- Must be proficient in English-Reading, comprehending, and understanding the English language.
Benefits for the Billing Coordinator
- Medical
- Dental
- Vision
- Life Insurance
- Short and Long Term Disability Insurance
- 401(K) with a competitive safe harbor match
- PTO
- 7 paid holidays
- Employee Assistance Program
