What are the responsibilities and job description for the Customer Relations Associate position at LM Management?
Are you passionate about building meaningful connections and ready to kickstart your career in sales and customer relations? Join our team as an Entry-Level Customer Relations Associate and play a pivotal role in creating exceptional experiences for both our clients and their customers. This is an exciting opportunity to be on the front lines of customer engagement, representing our clients with professionalism and enthusiasm.
As an Entry-Level Customer Relations Associate, you’ll play a key role in fostering customer satisfaction through face-to-face interactions, addressing sales inquiries, and tailoring solutions to meet individual needs. Working closely with various departments, you’ll contribute to the success of our outreach campaigns, ensure seamless service delivery, and help drive our clients’ sales growth. Whether you’re assisting customers, collaborating with team members, or developing your skills, you’ll be part of a supportive and dynamic environment that values initiative, learning, and teamwork.
If you’re motivated, personable, and ready to take the first step toward a rewarding career, we want to hear from you!
Customer Relations Associate Responsibilities:
Interact with customers face-to-face to understand their needs, showcase product or service options, and provide tailored recommendations, ensuring a smooth and positive sales experience.
- Coordinate customer transactions, including order processing and sales inquiries.
- Generate customer orders, estimates, and service recommendations.
- Verify product details, quantities, and pricing on all orders to ensure accuracy.
- Provide daily customer support to address inquiries and assist with their needs.
- Follow up on customer inquiries and requests promptly.
- Maintain and update customer records and files for efficient tracking and communication.
- Resolve customer complaints professionally and effectively.
- Collaborate with the management team to develop corrective actions aligned with company goals.
Customer Relations Associate Preferred Skills:
- High school diploma or equivalent
- Demonstrated ability and desire to always keep the customer first, addressing their needs and ensuring satisfaction throughout the sales process.
- Proficiency in MS Office applications such as Word, Excel, and Outlook.
- Problem-solving mindset and a commitment to continuous improvement.
- Capable of addressing practical issues and handling various scenarios.
- Strong written and verbal communication skills, maintaining high standards in all forms of communication, including email. Can prepare and present information for a diverse audience, including customers, management, and external vendors.
#Li-Onsite
Salary : $50,000 - $55,000
