What are the responsibilities and job description for the Customer Service Crew Member position at LM Management?
We are thrilled to announce our rapid expansion in the Southern Seattle area and are seeking an enthusiastic and motivated individual to join our team as an Entry-Level Customer Service Crew Member. This is a unique opportunity to be part of a dynamic and fast-growing organization that prioritizes innovation, collaboration, and personal growth.
At the heart of our company culture lies energy and adaptability. We thrive on creativity, problem-solving, and building meaningful connections. If you’re someone who excels at navigating the intersection of competitive strategy, campaign deployment, and client relations, this role is the perfect fit for you!
As an Entry-Level Customer Service Crew Member, your primary responsibilities will include engaging with customers to drive lead acquisition and ensuring a top-notch experience to enhance customer retention for our exclusive telecommunications client. This is more than just a job—it’s a chance to grow your skills, build lasting relationships, and contribute directly to the success of our team and clients.
Entry Level Customer Service Crew Member Day-to-day Responsibilities:
- Interact with customers in person to provide product knowledge regarding our client's products and services that may meet their needs
- Work closely with senior management and Customer Service Crew Member team to ensure alignment and cohesive execution of our client’s overall marketing and development goals
- Conduct competition analysis to maintain a cutting edge and assure our client’s are providing the best options for their potential new customers
- Assist with daily sales duties and report final numbers to the senior marketing management staff
- Develop and manage comprehensive marketing and/or sales approach to potential new clients
- Present recommendations to the marketing and Customer Service Crew Member team to improve overall efficiency and developing a better consumer experience
- Coordinate with the customer service & sales departments on the creation and execution of sales campaigns
Customer Service Crew Member Requirements:
- High School diploma or equivalent
- OR at least 2 years of completed coursework
- Experience in customer service, hospitality, sales, or other similar business-related fields
- Knowledge of traditional core marketing and sales concepts
- A can-do, positive attitude, and a roll-up-your-sleeves approach
- An outgoing personality and enjoys interacting with people and working in a collaborative team atmosphere
- A confidant demeanor ready to take on challenges, even if they might fail
#Li-Onsite
Salary : $45,000 - $55,000
